Troubleshooting Overview
Table 8-1
Step 3
Step 4
Step 5
Step 6
•
•
Information About Troubleshooting Tools
There are three tools that will help you to successfully troubleshoot your SCE 2000 installation:
•
•
CLI Commands for Troubleshooting
Use the following commands to provide information to help you troubleshoot installation of your SCE
2000 platform. Refer to Cisco Service Control Engine (SCE) Software Configuration Guide or the Cisco
Service Control Engine (SCE) CLI Command Reference for more information.
Remember that if the management interface is not operational, you should connect the SCE 2000
Note
platform to a local console so that you can enter CLI commands for troubleshooting.
•
Cisco SCE 2000 4xGBE Installation and Configuration Guide
8-2
Troubleshooting Strategy for Startup Problems
Action
Status LED red (failure) Refer to
Management interface
operational?
Link interfaces
operational?
System startup
successful (all
interfaces operating
normally).
Information About Troubleshooting Tools
Problem Solving Using a Subsystems Approach
CLI Commands for Troubleshooting
Checking the LEDs
Troubleshooting firmware package installation:
Boot system <filename>— Specifies and verifies the package file to be installed. Error
–
messages or other output identify problems with the package file.
Following is a sample output from the Boot systemcommand.
Yes
No
Go to Step 4
Troubleshooting the
Firmware Package
Installation
and go to
Step 4.
Go to Step 5
Refer to
Troubleshooting the
Management
Subsystem
Step 5.
Go to Step 6
Refer to
Troubleshooting the
Link Interface
Subsystem
Step 6.
-
-
Chapter 8
Troubleshooting
and go to
and go to
OL-7824-06