Troubleshooting The Management Subsystem - Cisco SFE2000P Installation And Configuration Manual

Chapter 8 Troubleshooting
Table 8-5
Diagnostic Action
Returned error is:
Package file <filename>does
not contain magic header
Returned error is:
Error—There are only X free
bytes on device <device
name>, but Y bytes are
needed for the extraction
(where X and Y are stated in
bytes)

Troubleshooting the Management Subsystem

Check the following to help isolate a problem in the management subsystem.
Problems in the management subsystem could be any of the following:
•
•
•
•
•
When the management link is down and/or a Telnet connection cannot be established, you must open a
Note
CLI session on a local terminal connected to the CON port. This enables you to solve the problem and
then reconnect through the management port.
Table 8-6
Symptom
Management link down:
•
•
OL-7824-06
Troubleshooting the Firmware Package Installation
Management link is down. (Mng LINK LED not lit--also Status is WARNING)
Management link is up (Mng LINK LED lit) but does not answer ping
Telnet connection cannot be established due to link problems (Mng LINK LED not lit)
Management link is up (Mng LINK LED lit) but Telnet connection cannot be established
Telnet connection established, but terminates automatically
Troubleshooting the Management Subsystem
Diagnostic Action
•
Mng LINK LED
not lit
•
Status is
WARNING (Status
LED is flashing
orange)
The file is not a software
installation package file.
/tffs0/ device is full.
Possible Cause
CLI command RJ 45 connector is not
show interface connected to the
Mng platform or to the
network.
ping to
management
interface fails
Cable not connected to
configured Mng port.
Cable is broken.
Cisco SCE 2000 4xGBE Installation and Configuration Guide
Troubleshooting Overview
Verify that you are trying to open
the correct package file.
Delete old and unnecessary files
and try the package extraction
again.
Possible Solution
Reconnect the cable to
the Mng port and to
network.
Reconnect the cable to
the appropriate port or
reconfigure active port.
Interface Mng {0/1 |
0/2} active-port
Check / Replace the
cable.
8-9