Voice Mailbox Transfer (F14); Considerations; Programming; Using Voice Mailbox Transfer - Avaya PARTNER Advanced Communications System Installation And Use Manual

Voice Mailbox Transfer (F14)

Use this feature to transfer a caller directly to a specific extension's voice mailbox in order for the
caller to leave a message without first ringing the extension. This feature is useful when you know
that a co-worker is away from his or her desk. You must have a voice messaging system to use
Voice Mailbox Transfer, and you can use it only from a system telephone.

Considerations

You can program a Voice Mailbox Transfer button on a system telephone to transfer a caller
directly to a voice mailbox by pressing the button and then dialing the mailbox subscriber's
extension number.
While a call is being transferred, the caller hears ringing if Ring on Transfer (#119) is active. If
it is not active and Music-On-Hold is active and an audio source is connected to the system,
the caller hears Music-On-Hold while the call is being transferred to the voice mailbox. If
Music-On-Hold is not active and Ring on Transfer is not active, the caller hears silence.
Voice Mailbox Transfer cannot be used with Call Screening (F25).

Programming

To program a Voice Mailbox Transfer button:
f00
1. Press
2. Press a programmable button.
f14
3. Press
4. Program another button for this extension, or exit programming mode.

Using Voice Mailbox Transfer

To transfer a caller to a specific subscriber's mailbox:
1. From a system telephone, press the programmed button or press
2. Dial the two-digit extension number (or press an Auto Dial button) of the mailbox subscriber
for whom the caller wants to leave a message.
The caller is routed to the mailbox and hears the recorded greeting for that mailbox.
3. Hang up.
.
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Programming & Using Telephone Features
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Voice Mailbox Transfer (F14)

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