AT&T MERLIN Attendant System Manager's Manual page 10

The MERLIN Attendant answers incoming calls on designated lines with a
prerecorded message and directs the calls to the appropriate extension in
your MERLIN LEGEND Communications System. The MERLIN Attendant can
help your business in the following ways:
reduce workload of the receptionist
ensure that incoming calls are answered during peak calling hours
answer incoming calls after hours, on holidays, and on weekends
NOTE:
To avoid confusion between a human attendant and the MERLIN Attendant,
this document refers to the human attendant as the receptionist. This chapter
describes the steps you should take before you have the MERLIN Attendant
installed.
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