AT&T Wireless Home Phone User Manual
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AT&T Wireless Home Phone User Manual

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User Guide

AT&T Wireless Home Phone

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Summary of Contents for AT&T Wireless Home Phone

  • Page 1: User Guide

    User Guide AT&T Wireless Home Phone...
  • Page 2 The Wireless Home Phone device is designed to provide coverage that is consistent with other AT&T wireless devices, but AT&T does not represent that the Wireless Home Phone service will be equivalent to landline phone service. 911 calls are routed based on the wireless network’s automatic location technology, but you may have to provide your home address to emergency responders.
  • Page 3 Welcome to AT&T Thank you for purchasing an AT&T Wireless Home Phone. To get the most from your new device, check out our interactive tutorials at att.com/tutorials. Please select Manufacturer: AT&T and Model: AT&T Wireless Home Phone from the drop down menus.

  • Page 5: Table Of Contents

    Contents Getting Started ......................1 In the Box ........................1 Getting to Know Your Device ................2 How it Works ......................4 Device Installation ....................4 Voicemail ........................8 Transferring a Phone Number ................ 9 Using Your Device ....................10 Calling ........................

  • Page 7: Getting Started

    Getting Started In the Box The package should contain the following items: Back-up Battery Power Cord AT&T Wireless Home Phone Phone Cable (Optional) Also Included Quick Start User Guide Getting Started...

  • Page 8: Getting To Know Your Device

    Getting to Know Your Device On/Off Service Antenna Port* Telephone Power Ports Input Power Battery Charge Voicemail Signal Strength Battery Cover *Reserved for AT&T technical support. Service port is designed for diagnostic purposes only and is not intended for customer use.  Never place a USB-based device into the Service port of the Device under any circumstances because doing so may damage the Device and negate its warranty.

  • Page 9: Led Indicators

    LED Indicators The table below describes possible states for each of the LED indicators. Icon Status Condition Name Power Green Solid No power Voicemail Green Blinking New message waiting No message waiting Battery Green Solid High Charge Green Blinking Battery in use (High) Yellow Solid Medium Yellow Blinking...

  • Page 10: How It Works

    • Near an electrical wall outlet. Select which phone(s) you will use with the Wireless Home Phone: • You may connect up to two phones. • If using an existing phone, unplug it from the wall jack.
  • Page 11 Connect the Power Cord Insert the small end of the power cord into the Power port on the back of your Wireless Home Phone device. Plug the power cord into an electrical wall outlet that is not controlled by a wall switch.
  • Page 12 Connect the Device to a Phone 1) Unplug your phone 2) Plug your phone into the “Phone 1” from the wall jack. port on the Wireless Home Phone device, using your existing phone cable or included phone cable. IMPORTANT: DO NOT plug...
  • Page 13 Check the Wireless Signal Raise antenna to an upright position. Confirm signal strength light is green for optimal performance. Yellow indicates a moderate signal and may be sufficient. Note: If you do not see a green light (strong signal), you may want to choose an alternate installation location.

  • Page 14: Voicemail

    Follow the steps below to setup and use your voicemail. Setup Dial 1 on any home phone connected to the Wireless Home Phone device and wait four (4) seconds to connect to your AT&T wireless voicemail. Simply follow the voice prompts to complete setup.

  • Page 15: Transferring A Phone Number

    Retrieving Messages To retrieve voice messages, dial 1 on any home phone connected to the Wireless Home Phone device and wait four (4) seconds to connect to your AT&T wireless voicemail box. Simply follow the voice prompts to listen to and manage your messages. (Alternately, you may dial your 10-digit home phone number to access your voicemail box.)

  • Page 16: Using Your Device

    Using Your Device Calling Making Calls Using a phone connected to your Wireless Home Phone device, place and receive calls as you normally would. The Wireless Home Phone supports both cordless and corded phone dialing methods. Note: You will need to dial 10 digits even for local numbers.

  • Page 17: Call Forwarding

    Notes: • Your Wireless Home Phone comes with standard three-way calling and call waiting. Operation of these features will vary depending on your home phone equipment. • If your phone does not have a Flash (or Talk) key, then use the off-hook mechanism supported by your phone.

  • Page 18: Helpful Tips

    Adjusting Volume Use your home phone’s volume adjustment if available. Alternately, the volume of the Wireless Home Phone device can be adjusted if necessary. While on a call, press ** or ## to enter Volume Setting Mode. Press * to decrease volume. Press # to increase volume.
  • Page 19 Powering On/Off The On/Off button is used to turn your Wireless Home Phone off when still connected to the power supply. When powered off, the Wireless Home Phone will no longer send or receive calls, but it will continue to charge the back-up battery if still connected to the wall outlet.

  • Page 20: Important Information

    Power Outages Wireless Home Phone has battery back-up with talk time of up to three and a half (3.5) hours depending on environmental factors. Please note you’ll need a standard corded phone that doesn’t require external power to function with battery back-up for all calling, including 911.

  • Page 21: Frequently Asked Questions

    Will my Wireless Home Phone device work in areas with no or low wireless signal strength? A strong wireless signal (Green) is recommended for optimal performance.
  • Page 22 Do I need broadband Internet service for the Wireless Home Phone device to work? No, the service is provided through the AT&T wireless network. Can I move my Wireless Home Phone device and use it in another location? Yes, your device can be moved to another location; however, device should be used in a location where AT&T is authorized...
  • Page 23 AT&T Wireless Home Phone device has a 12-month limited warranty. For details, see page 28. I can’t make or receive calls with my Wireless Home Phone service. What should I do? Please follow the troubleshooting steps in this User Guide.

  • Page 24: Troubleshooting

    Only the • Press and hold the Power button on the Power LED is back of the Wireless Home Phone device for illuminated two (2) seconds until the Battery and Signal Strength indicator lights turn on.
  • Page 25 Wireless Home Phone device. • Make sure the external antenna is installed and securely fastened. • Move the Wireless Home Phone device to a different area of the home. • Locate the device in an area with maximum wireless signal strength (Green Signal Indicator).
  • Page 26 Problem Possible Solution Signal strength • The Wireless Home Phone is connected to a indicator is 3G MicroCell, and is operating properly. blinking Green Red signal • Make sure the external antenna is installed strength and securely fastened. indicator • Move your device to another area of the home with a strong wireless signal.
  • Page 27 • The Wireless Home Phone device has a doesn’t light dedicated Message Waiting indicator light and will flash when you have a new voice message, you will also hear an intermittent dial tone when you pick up your handset.
  • Page 28 Problem Possible Solution My answering • Set your answering machine settings to pick machine won’t up calls before network voicemail, which is pick up calls approximately five (5) rings. • Alternately the network voicemail setting can be increased; dial “1” to access the voicemail platform and follow the prompts to increase the number of rings.

  • Page 29: Specifications

    Specifications 6.3" (W) × 4.37" (D) × 1.05" (H) Dimensions (W×D×H) 14.11 oz. (including back-up battery) Weight 1,500 mAh Back-up Battery Talk time 3.5 hours (GSM) 1.5 hours (WCDMA) Standby time 36 hours Note: The value of the talk time or standby time varies with the actual environment.

  • Page 30: Safety Instructions

    Safety Instructions • Keep the device and the external antenna at least eight (8) inches from people. • During a thunderstorm, disconnect the external power supply and do not use the device. • Some electronic devices are susceptible to electromagnetic interference sent by devices that may not be adequately shielded.
  • Page 31 • Please use original accessories or accessories that are approved by vendor. Using any unapproved accessories may affect your device’s performance, damage your terminal, or even cause danger to you and violate related national regulations about telecom terminals. • Because the device can produce an electromagnetic field, do not place it near magnetic items such as computer disks.

  • Page 32: Radio Frequency (Rf) Energy

    Radio Frequency (RF) Energy This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government: The exposure standard for wireless mobile devices employs a unit of measurement known as the Specific Absorption Rate, or SAR.

  • Page 33: Fcc Compliance

    FCC Compliance This device complies with part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Caution: Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

  • Page 34: Warranty

    Warranty ZTE offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be free from defects in material and workmanship for a period that expires one (1) year from the date of sale of the Product to you, provided that you are the original end-user purchaser of the Product and provided that your purchase was made from a supplier authorized by the Seller.

  • Page 35: Limited Warranty

    d) If the Product has been opened, modified or repaired by anyone other than a warranty service center or if it is repaired using unauthorized spare parts. e) If the serial number or mobile accessory date code has been removed, erased, defaced, altered, or are illegible in any way subject to sole judgment of ZTE.

  • Page 36: How To Get Warranty Service

    How To Get Warranty Service To obtain warranty service, please call (877) 817-1759. Please have the following information available when you send the phone in for repair: • A valid Proof of Purchase • Return address • Daytime phone number or fax number •...

  • Page 37: Notes

    Notes...
  • Page 38 Notes...

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