Troubleshooting-Common Symptoms - Altigen AltiWare OE/ACC Version 5.0A Administration Manual

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1. Connect the CSU (Adtran model T1 CSU ACE used as an example) to
the T1/PRI or T1/E1PRI board using an RJ-48C or RJ-48X cable.
2. Connect the CSU to the network termination box using an RJ-48C or RJ-
48X cable.
AltiGen T1 Socket (RJ-48)
Pin 1=Receive Ring (INPUT)
Pin 2=Receive Tip (INPUT)
Pin 4=Transmit Ring (OUTPUT)
Pin 5=Transmit Tip (OUTPUT)
Note:
CSUs also are used for line lengths over 75 feet, which helps to
resolve attenuation issues.
Troubleshooting—Common Symptoms
The most common problems when installing T1 or PRI services:
1.
The service provider misconfigures your T1/PRI service or terminates
your service improperly.
2.
T1 is installed but not turned on because there is no termination device
for a period of time.
3.
T1 is turned on but channel is not in service.
AltiAdmin provides basic troubleshooting information in the T1 Span
Configuration window, described in "Triton T1 Configuration - Triton T1/
PRI/E1 Dialog Box" on page 6-42.
Several diagnostic tools are available that can help troubleshoot these
situations, such as a T1 watcher ("T-Berd") or a multimeter. For more
information, check the Communication Technology Corp. web site at
www.commtech.com.
AltiWare OE System Installation & Administration Manual
Refer to your CSU manufacturer's manual for the proper pinout.
Board Configuration
6-55

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