Incoming Call Routing; Regular Trunk Calls - Altigen AltiWare OE/ACC Version 5.0A Administration Manual

Incoming Call Routing

To set incoming call routing for a trunk, select the trunk in the General
window, then click the In Call Routing tab in the Trunk Configuration
window to display the In Call Routing window. The trunk location
appears in the title bar.
Figure 13. In Call Routing window, Trunk Configuration

Regular Trunk Calls

For each trunk—or using Apply to... to apply the settings to multiple
trunks—you can set routing for the three time periods defined in the System
Configuration Business Hours window ("Setting Business Hours" on page
5-11):
• During Business Hours
• Outside Business Hours
• Non Workdays
Within each of these three time slots, you have the following routing
options for incoming calls:
AltiWare OE System Installation & Administration Manual
Trunk Configuration
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