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Downgrade Procedure
To downgrade, follow these steps:
1.
Stop the AltiGen services as described in "Shutting Down Switching
as a Windows 2000 Service" on page 3-18.
2.
Uninstall OE AltiWare 5.0A as described on page 3-45.
3.
If they are installed, uninstall AltiView, AltiConsole, AltiAdmin, and
CDR Search, following the manual procedures for those applications.
4.
Delete the following components using the Control Panel
Remove Program:
• AltiView VM Service
• Quantum SP
• Triton SP
• Triton Analog SP
• Triton T1/PRI SP
• Triton VoIP SP
5.
Remove the "\altiserv" directory and any subdirectories.
6.
Shut down Windows and power down the computer.
7.
Install the previously removed older Quantum/Triton boards back into
the computer.
8.
Reboot the computer.
9.
Reinstall the previous OE and the previous version of other client/
server programs such as AltiView, AltiConsole, AltiAdmin, and CDR
Search.
10. Stop AltiGen Switching Services as described in "Shutting Down
Switching as a Windows 2000 Service" on page 3-18.
11. Restore your backups.
12. Reboot the computer.
3-46 AltiWare OE System Installation & Administration Manual
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Troubleshooting
