Error Messages - Altigen AltiView Manual

Figure 2. Status Field - AltiView main window

Error Messages

The following errors may be displayed as login or connectivity errors.
Error Message
AltiWare/ACM connec-
tion limit has been
exceeded.
Cannot connect to
AltiLink. Please check
server name or network
connection.
Cannot access voice mail
list while mail box in use.
Description
No license was found OR
more than allowed num-
ber of AltiView users
have attempted to log on.
You are not connected to
AltiWare.
Mail box is in use by the
AltiGen Voice Mail Sys-
tem and is temporarily
unavailable.
Solution
Maintain the number of AltiView
license keys or add additional ses-
sion licensing.
Check the server field (IP address
or DNS name) by:
1. Pinging the network server
address OR
2. Try using the IP address of Alti-
Ware (if using the DNS name in
the server field).
Wait a while, then try again.
AltiView Manual 11