Altigen AltiView Manual page 28

At any time before or after the person you're transferring to answers
the phone, you can cancel the transfer by clicking the Cancel button
or by closing the dialog box.
If the transfer is cancelled, AltiView reconnects the call to your exten-
sion. The call is also reconnected if the third party doesn't answer.
Sending Calls to Voice Mail
While connected to a call, click To VM on the main window. When the dial
pad appears, choose the extension number you want to send the call to,
sorted by number or by name, then click OK.
Figure 12. Transfer to Voice Mail
You can also transfer a call to voice mail before you answer it.
Transferring to Attendant
While connected to a call, click To AA/IVR on the main window. Select
the operator or an Auto Attendant/IVR to transfer to using the drop-down
list, sorted by number or by name.
You can also transfer a call to an Attendant before you answer it.
Figure 13. Transfer to Auto Attendant/IVR
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