Hapter; Installation; New In Version 5.0 - Altigen AltiView Manual

For altiware open edition (oe) / altiserv contact center (acc) release 5.0 and alticontact manager (acm) release 5.0
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Installation

AltiView is call management software that runs with the AltiWare OE/
ACC 5.0 or ACM 5.0 system. The AltiView software can be installed on a
Windows 98/2000 or Windows NT PC.
To install the AltiView client software, you can load AltiView client on a
network server and then using your company's distribution software to
deliver the AltiView client software to each desktop PC.
Most frequently, this means loading the software onto a shared network file
server and copying the software to each desktop PC. Alternatively, you can
use the AltiView CD ROM to install the program on each desktop.
The following items are included in the AltiView 5.0 package:
AltiView Session License Key
AltiView 5.0 Manual
If any of these items are missing or damaged, please contact your
Authorized AltiGen dealer.
Important: 4.6 client programs cannot be installed in the same PC running
5.0 client programs.

New in Version 5.0

Right-click for conferencing of incoming calls
Right-click for dropping conference members
Activity (configured in AltiWare, ACM Admin) is displayed when an
AltiView user is in RNA or DND state.
Speed dial names based only on entries configured in AltiServ
Release IP Trunk Link Tie option added to configuration
If the application detects an older version of AltiView on the system,
the system is prompted for upgrade permission and a software upgrade
session can be started.
Extension password protection for logins.
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AltiView Manual
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Altiview 5.0

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