Altigen AltiView Manual page 14

For altiware open edition (oe) / altiserv contact center (acc) release 5.0 and alticontact manager (acm) release 5.0
Hide thumbs Also See for AltiView:
Table of Contents

Advertisement

To log in:
1.
Run the AltiView application and, if this is the first login to this
AltiWare/AltiContact Manager system, enter the server's IP address or
name of the system you will be using. If this is not your first login, go
on to the next step.
Figure 1. Logging in
2.
Enter your Extension number and Password assigned to your phone.
Check the Always save password check box to store your login
password the next time you access AltiView.
Note: AltiServ maintains a counter for each extension to track login
failures. Up to 8 login attempts are allowed, after which login will be
disabled from 1 to 24 hours (depending on the Administrator's
setting).
3.
IP Extension Integrated with Netmeeting option (grayed out if your
extension is not set up as an IP extension.)
If you do not have an IP phone and you want your AltiView desktop
to access AltiWare/AltiContact Manager as an IP extension, select the
IP Extension Integrated with check box and set the dropdown list to
NetMeeting.
To do this, your extension must be set up as an IP extension by your
system administrator and you must have Microsoft NetMeeting 3.01 or
higher installed on your desktop.
Refer to the discussion in the next section for more information on
using IP extensions.
4.
Click OK to complete the login.
6 AltiView Manual

Advertisement

Table of Contents
loading

This manual is also suitable for:

Altiview 5.0

Table of Contents