Altigen AltiView Manual page 63

For altiware open edition (oe) / altiserv contact center (acc) release 5.0 and alticontact manager (acm) release 5.0
Hide thumbs Also See for AltiView:
Table of Contents

Advertisement

Index
A
AA state 9
Account Codes 26
ACT 4, 39
Activity 46
address
AltiGen Communications, Inc. ii
all calls recorded 25
AltiAgent
configuration 37
AltiGen Communications, Inc.
address ii
phone numbers ii
AltiView
configuration 37
answer options 47
Apply button 37
auto attendant 20
auto upgrade 3
B
busy call handling 46
Busy state 10
C
call handling 16–22
Centrex transfer 21
configuration 45
call history 34
call holding 18
Call Pending state 10
call recording 28
call states, defined 9
call transfer 19
call waiting 19
multiple 47
calls list 15
Center configuration 37–??
Centrex transfer 21
color selection 40
conference call 21
Conference state 10
configuration 37, 37–??
call handling 45
general 38
message notification 47
One Number Access 47
station speed dialing 51
connected 10
D
databases 4
dialing
by name 17
by name search 18
by number 16
keyboard dialing pad 17
speed dial 18
dialtone 10
distribution lists 32
Do Not Disturb 46
downgrade procedure 3
drop from conference 24
E
enable
multiple call waiting 47
enable live call handling 47
enable multiple call waiting 47
enable single call waiting 47
Error call state 10
error messages 11
exit 9
external databases 4
F
flash button 18
forwarding all calls 45
AltiView 4.5 User Guide
Index
55

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the AltiView and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

This manual is also suitable for:

Altiview 5.0

Table of Contents