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Error Messages
The following errors may be displayed as login or connectivity errors.
Error Message
AltiWare connection limit
has been exceeded.
Cannot connect to AltiLink.
Please check server name
or network connection.
Please register AlpInter-
face.dll (regsver32
AlpInterface.dll).
You have entered an invalid
password. Please try again.
This version is not compati-
ble with the version of Alti-
Ware that is running. This
can lead to inconsistent or
no functionality. Please
install the correct version
before proceeding.
Description
No AltiSupervisor was
found OR more than
allowed number of
AltiSupervisor users
have attempted to log on.
You are not connected to
AltiWare.
AltiSupervisor uses this
dll to communicate with
AltiWare. It should be
registered in user system.
The password and con-
firmation box entries do
not match.
The installed version of
AltiSupervisor is out-
dated from AltiWare
release.
Solution
Maintain the number of AltiSuper-
visor license keys or add addi-
tional session licensing.
Check the server field (IP address
or DNS name) by:
1. Pinging the network server
address OR
2. Try using the IP address of Alti-
Ware (if using the DNS name in
the server field).
Re-register this file. Type in DOS
command window, regsver32
AlpInterface.dll
Change directory to AltiSupervisor
directory, type regsver32
AlpInterface.dll
Make sure you are entering the
password correctly in both boxes.
Upgrade AltiSupervisor to version
5.0A (install matching version of
AltiSupervisor).
AltiSupervisor Manual
11
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