Microsoft Outlook And Outlook Express Support; Act!/Goldmine® Support - Altigen AltiView Manual

For altiware open edition (oe) / altiserv contact center (acc) release 5.0 and alticontact manager (acm) release 5.0
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(including AltiAgent, AltiSupervisor, AltiConsole and CDR Search
5.0).
2.
Reboot your system.
3.
Go to "<local drive>:Program Files\AltiGen\Shared Files\" and
remove AlpInterface.dll.
Note: The AlpInterface might be located under
"\WinNT\System32\", "\Windows\System32\" or some other
location. Use the Search for Files and Folders feature to
locate and remove all AlpInterface.dll files from the system.
4.
Install the AltiView 4.6 software.

Microsoft Outlook and Outlook Express Support

AltiView supports Microsoft Outlook 97, 98, and 2000, 2003, and Outlook
Express 5.0, allowing you to obtain phone numbers to dial from a Microsoft
Contact list. AltiView also lets you see the incoming calls that have a
matching record in the Contact list.
AltiView requires that you set up the Outlook Contacts list prior to using
this feature in AltiView.
A Country Code field can be configured (in General Info) by the local user
to help convert standard international phone numbers in Outlook to correct
digit strings for AltiWare.
ACT!/GoldMine® Support
AltiView supports ACT! 2000 and GoldMine® 5.0/5.5 contact
management software, allowing you to obtain phone numbers to dial from
the ACT! or GoldMine® contact database list. AltiView also lets you see
the matching record from the contact database list of the incoming calls.
4 AltiView Manual

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Altiview 5.0

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