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Figure 2. Status Field - AltiView main window
Error Messages
The following errors may be displayed as login or connectivity errors.
Error Message
AltiServ connection
No license was found
limit has been
OR more than allowed
exceeded.
number of AltiView
users have attempted to
log on.
Cannot connect to
You are not connected
AltiLink. Please check
to AltiServ.
server name or net-
work connection.
Cannot access voice
Mail box is in use by
mail list while mail
the AltiGen Voice Mail
box in use.
System and is tempo-
rarily unavailable.
Description
Maintain the number of AltiV-
iew license keys or add addi-
tional session licensing.
Check the server field (IP
address or DNS name) by:
1. Pinging the network server
address OR
2. Try using the IP address of
AltiServ (if using the DNS
name in the server field).
Wait a while, then try again.
Solution
AltiView Manual
11
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