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H A P T E R
Getting Started
AltiView 4.5 is designed for general desktop PC users in an AltiServ
environment. With AltiView you can access, configure, and perform
several of AltiServ's PBX functions directly from the desktop. These
functions include call handling, call forwarding, voice messaging,
extension monitoring, and One Number Access. In addition, AltiView
integrates with contact management software including Microsoft Outlook
and Outlook Express, ACT!, and GoldMine® for caller screen pops and
dialing out from these powerful applications. This information can be
stored to an internal or external CDR database for future review and
analysis.
Logging In
Before you log in
When you launch AltiClient for the first time, you need to know either the
server name or the IP address of the server you'll be linking to. If you use
the server name and not the IP address, AltiServ replaces the name with the
IP address, eliminating the need of a DNS (Domain Naming System)
search.
To obtain the AltiServ IP address, ask your IT administrator.
If you are connecting to the Internet through a modem connection, before
you log in, establish a session connection from your PC to your local
Internet Service Provider. If you're using a low-speed connection, the login
may take some time as a large amount of data is transferred to your desktop.
AltiView Manual
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