Monitoring Extension Activity - Altigen AltiView Manual

3. Make any changes you need to make for the group name, comments,
or members. To add or remove a member, select or deselect the check
box next to the extension.
Deleting a Group
To delete a Voice Mail Group:
1. Access the VM Group window as described "Accessing Voice Mail
Group Lists" on page 30.
2. Click the Change button in the VM Group Edit window to open the
Change Group window.
3. Click the Clear button to deselect all extensions.
4. Click OK to save and exit.
When you empty a group of members, the group is deleted.

Monitoring Extension Activity

If your system administrator has configured your extension for monitoring,
you can monitor the activity on the other extensions or view call history.
If you're a manager, for example, you might monitor to determine whether
you need more resources in a busy environment. Or you might use
monitoring capability to cover calls for a co-worker, since you can click the
ringing phone icon in the monitor list and take the co-worker's call.
Figure 18. The Monitor Window
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