C Hapter; Session Licensing And License Upgrade Procedures - Altigen AltiView Manual

Session Licensing and License Upgrade
Procedures
AltiWare OE (Release 4.5 or higher) comes with one free licensed
connection to support an AltiView client.
You can upgrade to Contact Advantage (formerly Center), an application
that includes AltiView as well as AltiAgent (for workgroup agents) and
AltiSupervisor (for workgroup supervisors) by purchasing a Contact
Advantage Server License and adding client sessions.
If you upgrade to Contact Advantage, session licenses can be added to the
AltiWare server at any time and in discrete numbers: e.g. 4, 8, 16, and/or
32 simultaneous sessions.
• 8/14 Station/Session License
• 12/18 Station/Session License
• 24/30 Station/Session License
• 48/54 Station/Session License
• 72/78 Station/Session License
• Site (per Server)/Station Session License
• 8/14 Station/Session License
The AltiWare server does not need to be rebooted to activate these new
connections.
Upgrading Licenses
To increase the number of simultaneous AltiView sessions, refer to the
license activation and registration procedures in Chapter 2 - Software
Installation of the AltiWare OE System Installation and Administration
Manual.
You can verify the new number of extensions when you run AltiAdmin by
selecting About AltiWare... on the Help menu, then clicking the License
Information button to view a window that displays licenses and session
information.
2 AltiView Manual