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When you click the Voice Mail tab in the main window, you see the voice
mail list.
Note: Click on the column headings to sort the data. Right-click on a
message row to perform any of the actions (listening to, saving, or
returning messages, etc.) described in this section.
•
New voice mail messages are indicated by a white, closed envelope
icon in the status window of AltiView/AltiAgent.
•
If the new message is urgent, a red envelope icon is displayed.
•
Heard voice mail messages are indicated by a white, open envelope
icon.
•
If the message is saved, a blue, open envelope icon is displayed.
•
A paperclip symbol on the envelope indicates an attachment—a voice
mail message forwarded from another extension.
Listening to Your Voice Mail
In the Voice Mail list, select the message and use the voice mail controls at
the bottom right of the window to play it, rewind, or fast forward. You can
also use these commands on the right-click popup menu.
You have several listening options which you configure as described in
"General Information" on page 38. You can listen using the sound card on
your PC or your phone. You can play the message while its downloading
or wait until it's completely downloaded to play it.
If this is a new message, the envelope icon changes from closed to open,
indicating that the message has been heard. As the message is played, the
status window displays Play.
Use the tape player type buttons to play the message.
Rewind Stop
Play
If you click another message in the list, the current message stops playing.
26 AltiView Manual
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