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4.3.3 JAM 1
Description:
• Paper becomes jammed in front of, or
inside, the fusing unit.
• Paper becomes stuck in the discharge
roller and in the fusing unit, after it passes
through the actuator feed.
Cause
1.
Paper becomes jammed in front of, or
inside, the fusing unit.
2.
Feed actuator may be defective.
4.3.4 JAM 2
Description:
• Paper becomes jammed in front of, or inside,
the fusing unit.
• Paper becomes stuck in the discharge roller
and in the fusing unit, after it passes through
the actuator feed.
Cause
1.
Jam 2 can appear even if the paper is
completely fed out of the printer. The exit
sensor may be defective. This sensor
should return to its original position to
close the photosensor. It may remain
open due to debris.
2.
Paper remains rolled around the hot
roller. The guide claw could be broken or
damaged.
SM
PAPER FEED PROBLEMS
EXIT
Sensor
Solution
1.
Replace the SMPS.
2.
Disassemble then reassemble the
actuator feed and spring.
EXIT
Sensor
Solution
1.
Check if the exit sensor or actuator exit is
damaged:
• Check if burrs show on the assembly
part of the exit actuator.
• Check if particles prevent or other
debris correct operation of the actuator.
2.
Disassemble the fusing unit and remove
the jammed paper. Then, clean the
surface of the pressure roller with dry
gauze. Check all ribs, claws, and springs.
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M P S e n s o r
F e e d
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B273T08.WMF
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F e e d
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B273T09.WMF
B273
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