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PAPER FEED PROBLEMS
4.3.5 MULTI-FEEDING
Description: Multiple sheets of paper are fed
at the same time.
Cause
1.
Paper size guides may not be set
correctly (main paper tray unit and by-
pass tray).
2.
Solenoid does not operate correctly.
3.
Friction pad is contaminated.
4.
Paper has a rough surface edge.
4.3.6 PAPER IN THE FUSING UNIT
Description: Paper becomes rolled around the rollers in the fusing unit.
Cause
1.
Pressure roller or hot roller may be
contaminated.
2.
Ribs, claws, or springs may be damaged
or deformed.
B273
EXIT
Sensor
1.
Adjust the paper guides.
2.
Replace the solenoids or PBA.
3.
Clean the friction pad with a soft cloth
dampened with isopropyl alcohol or
water.
4.
Use paper with a smoother surface.
1.
Clean the roller surfaces and area
between the hot roller and thermistor with
isopropyl alcohol or water.
2.
Check for damage. Replace if necessary.
4-14
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F e e d
S e n s o r
FR
B273T10.WMF
Solution
Solution
SM
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