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4.11.3 ABNORMAL PRINTING
Description: The printer does not work even after replacement of the cables, or
unusual fonts are printed.
Description
Parallel port problem with CMOS set-up
Printer driver error
"Insufficient Memory" message shows. Print
jobs may suddenly stop due to insufficient
space on the hard disk.
4.11.4 SPOOL ERROR
Description: Jobs are processed and stored on the hark disk until the printer is
ready to accept them.
Description
Insufficient space on the hard disk, in the
directory assigned for the basic spool.
Previous printing errors were not resolved.
There may be conflict with other drivers or
programs.
An application program or printer driver is
damaged.
OS-related files are damaged or virus-
infected.
Not enough memory exists.
How to Delete Data in the Spool Manager
The installed drivers and the list of the documents waiting to be printed show in the
spool manager. Select the document to be deleted, and select "delete" in the
menu. If the job to be deleted is the current job, data that has already been
transferred to the printer's memory will still be printed. The job may take several
seconds to a minute or more to delete, as it must wait for a time out if there is a
problem with the printer (such as out of toner, offline, out of paper, etc.).
SM
SOFTWARE PROBLEMS
Solution
Ensure that ECP (recommended), or SPP,
is selected in the CMOS (BIOS) set-up.
Ensure that the correct driver is loaded. Use
the driver supplied on the CD, or download
the correct driver from the Ricoh web site.
DO NOT use the Microsoft driver
supplied with the Windows operating
system. If the printer is a GDI or SPL type
printer, ensure that ALL OTHER GDI or SPL
drivers are uninstalled, as Windows only lets
one of this type of driver to be loaded.
Delete unnecessary files to free up space on
the hard disk. Then try to print again.
Solution
Delete unnecessary files to free up space for
spool storage.
Delete '.jnl' files. Then reboot Windows and
try to print again.
Close all programs except the one you need.
Delete the printer driver completely. Then
reinstall it.
Reboot the computer. Then check for viruses.
Restore damaged files and reinstall
application programs that do not work
correctly.
Add more memory to the PC.
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