Solving Audio Problems - HP Xw6600 - Workstation - 2 GB RAM Technical Reference Manual

Table 5-6 Display problems (continued)
Problem
Clicking noise coming from inside a
CRT monitor.
High pitched noise coming from
inside a flat-panel monitor.
Fuzzy focus; streaking, ghosting,
or shadowing effects; horizontal
scrolling lines; faint vertical bars; or
unable to center the picture on the
screen (flat-panel monitors using
an analog VGA input connection
only.)
Certain typed symbols do not
appear correctly.

Solving audio problems

Table 5-7 Audio problems
Problem
Sound does not come out of the
speaker or headphones.
116 Chapter 5 System diagnostics and troubleshooting
Cause
Electronic relays have been
activated inside the monitor.
Brightness and contrast
settings are too high.
Flat-panel monitor's internal
digital conversion circuits
might be unable to correctly
interpret the output
synchronization of the
graphics card.
The font you are using does
not support that particular
symbol.
Cause
Software volume control is
turned down.
The external speakers are not
turned on.
External speakers plugged into
the wrong audio jack.
Digital CD audio is not enabled
in a Windows operating system
environment.
Headphones or devices
connected to the line-out
connector have muted the
internal speaker.
Volume is muted.
Computer is in Standby mode. Press the power button to resume from Standby mode.
Solution
None. It is normal for some monitors to make a clicking
noise when turned on and off, when going in and out of
Standby mode, and when changing resolutions.
Lower brightness and contrast settings.
1. Select the monitor's Auto-Adjustment option in the
monitor's onscreen display menu.
2. Manually synchronize the Clock and Clock Phase
onscreen display functions. Download SoftPaq
SP20930 or SP22333 (depending on the monitor) to
assist with the synchronization).
Use the Character Map to locate and select the appropriate
symbol. Select Start>All Programs>
Accessories>System Tools>Character Map. You can
copy the symbol from the Character Map into a document.
Solution
If using the Windows operating system, double-click the
Speaker icon on the taskbar and use the volume slider to
adjust the volume.
Turn on the external speakers.
See your sound card documentation for proper speaker
connection.
Enable digital CD audio:
1. From the Control Panel, select System.
2. On the Hardware tab, select the Device Manager
button.
3. Right-click the CD/DVD device and select
Properties.
4. On the Properties tab, ensure that Enable digital CD
audio for this CD-ROM device is selected.
Turn on and use headphones or external speakers, if
connected, or disconnect headphones or external
speakers.
1. From the Control Panel, select Sound, Speech and
Audio Devices, and then select Sounds and Audio
Devices.
2. Deselect the Mute checkbox.
ENWW