Solving Network Problems - HP Xw6600 - Workstation - 2 GB RAM Technical Reference Manual

Table 5-11 Hardware installation problems (continued)
Problem
Workstation does not start.

Solving network problems

The following table provides fixes for common network problems.
Table 5-12 Network problems
Problem
Wake-on-LAN feature is not
functioning.
Network driver does not detect
network controller.
Network status link light does not
illuminate or never flashes.
The network status light does not
flash when there is network
activity.
Diagnostics reports a failure.
120 Chapter 5 System diagnostics and troubleshooting
Cause
configuration, you do not
accept them.
A PnP board might not
automatically configure when
added if the default
configuration conflicts with
other devices.
Device hardware is not
properly jumpered or
otherwise configured.
Wrong memory modules were
used in the upgrade, or
memory modules were
installed in the wrong location.
PCI Express power cable
might be plugged into the
wrong connector on the
system board.
Cause
Wake-on-LAN is not enabled.
Network controller is disabled.
Incorrect network driver.
No active network is detected.
Network controller is not set up
properly.
Network driver is not properly
loaded.
System cannot auto sense the
network.
The cable is not securely
connected.
The cable is attached to the
incorrect connector.
Solution
Use Windows XP Device Manager to deselect the
automatic settings for the board and choose a basic
configuration that does not cause a resource conflict. You
can also use the Computer Setup (F10) Utility to
reconfigure or disable devices to resolve the resource
conflict.
Read the device-specific configuration information and
check for incorrect settings or conflicts with other devices
already installed in the system.
1. Review the documentation that came with the system
to determine if you are using the correct memory
modules and to verify the proper installation.
2. Observe the beeps and LEDs on the front of the
workstation. Refer to POST error messages
on page 129 to determine possible causes.
Connect the auxiliary PCI Express power cable to the PCI
Express card.
Solution
Use the network control application to enable Wake-on-
LAN.
Run the Computer Setup (F10) Utility to enable network
controller.
Obtain the latest driver from
country/us/en/support.html.
Verify cabling and network equipment for proper
connection.
Use the network control application to verify that the
device is working properly.
Reinstall network drivers.
Disable auto sensing capabilities and force the system
into the correct operating mode.
Be sure that both ends of the data cable are securely
connected.
Be sure that the cable is attached to the correct connector.
http://welcome.hp.com/
ENWW