Solving Malfunctions - Kyocera KM-2540 Operation Manual

Symptom
The operation panel does
not respond when the
machine is turned on ( |
position).
Pressing the Start key
does not produce copies.
The original size is not
detected properly.
Blank sheets are output.
Copies are too light.
Copies are too dark.
Copies have a moire
pattern (dots grouped
together in patterns and
not aligned uniformly).
Copies are not clear.
Copies are dirty.
Copies are fuzzy.
6-2

Solving Malfunctions

The table below provides general guidelines for problem solving.
If a problem occurs with your machine, check the checkpoints and
perform procedures indicated on the following pages. If the problem
persists, contact your Service Representative.
Checkpoints
Is the machine plugged in?
Is a message displayed on the touch
panel?
Are the originals loaded correctly?
Is the machine installed beneath
fluorescent lights?
Are the originals loaded correctly?
Is the machine installed beneath
fluorescent lights?
Is the machine set to Manual Density? Use the density adjustment key to set
Is the toner distributed evenly within
the toner container?
Is there a message indicating the
addition of toner?
Is the paper damp?
Is the machine set to Manual Density? Use the density adjustment key to set
Is the original a printed photograph?
Did you choose appropriate image
quality for the original?
Is the paper damp?
Are the original cover or platen dirty?
Is the paper damp?
Corrective Actions
Plug the power cord into an AC outlet.
Determine the appropriate response to
the message and take action
accordingly.
When placing originals on the platen,
place them face-down and align them
with the original size indicator plates.
Place originals face-up in the optional
document processor.
Do not install this machine beneath
fluorescent lights.
When placing originals on the platen,
place them face-down and align them
with the original size indicator plates.
Place originals face-up in the optional
document processor.
Do not install this machine beneath
fluorescent lights.
the correct density.
Shake the toner container up and down
approximately 10 times.
Replace the toner container.
Replace the paper with new paper.
the correct density.
Set the original image to [Photo].
Select an appropriate original image
mode.
Replace the paper with new paper.
Clean the original cover or platen
glass.
Replace the paper with new paper.
Reference
Page
—
page 6-4
page 2-14
page 2-15
—
page 2-14
page 2-15
—
page 3-5
page 5-7
page 5-7
page 2-2
page 3-5
page 3-4
page 3-4
page 2-2
page 5-2
page 2-2
Troubleshooting