Cannot print over a network
Cannot print over a TCP/IP network
The printer's IP address is not congured correctly.
The printer's TCP/IP network settings are not
congured correctly.
The computer you are trying to print from is not
congured correctly.
Cannot print over AppleTalk or Bonjour networks
The AppleTalk protocol is not enabled on the printer.
The computer you are trying to print from is not
congured correctly.
The computer and printer are not on the same
network.
662 Troubleshooting
Cause
Cause
Corrective Action
Make sure the printer's IP address is congured
correctly. For details, see "Conguring the IP
Address Using imagePROGRAF Device Setup
Utility". (→P.492) or see "Conguring the IP Address
Using the Printer Control Panel". (→P.566)
Make sure the printer's TCP/IP network settings are
congured correctly. For details, see "Conguring the
Printer's TCP/IP Network Settings". (→P.564)
Make sure the computer's TCP/IP network settings
are congured correctly. For details, see "Conguring
the Printer Driver Destination (Windows)". (→P.582)
Corrective Action
Activate AppleTalk on the printer. For details,
see "Conguring the Printer's AppleTalk Network
Settings". (→P.587)
Make sure the computer's AppleTalk settings are
congured correctly. For details, see "Conguring
the Destination for AppleTalk Network (Macintosh)".
(→P.589) or see "Conguring the Destination for
Bonjour Network (Macintosh)". (→P.597)
Due to the nature of Bonjour, you cannot print if
the printer is on another network behind a router.
Make sure the computer and printer are on the same
network. For information about network settings, ask
your network administrator.
Need help?
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