Depression on the leading edge is left
Keeping a roll in the printer for a long time without
printing on it may leave a depression on the leading
edge.
Roller marks are left across the trailing edge of paper
A document was removed after printing from
the Front Paper Feed Slot without pressing the
Load/Eject button.
The printer does not go on
The printer is unplugged.
The specied voltage is not supplied.
Roll paper cannot be inserted into the Paper Feed Slot
The roll paper is warped.
The roll was pulled out by force when it had been
advanced before printing, and this action closed the
Paper Feed Slot.
Cannot load sheets in the tray
The paper source selection is incorrect.
The Front Tray Guides are in the Front Paper Feed Slot.
Paper cannot be ejected because the roll was
advanced when the Front Tray Guides were in the
Front Paper Feed Slot.
Cause
Cause
Cause
Cause
Cause
Cause
Corrective Action
When printing quality is most important, we
recommend setting TrimEdge Reload to On or
Automatic so that the paper edge is automatically
cut before printing.
Corrective Action
Following the instructions, press the Load/Eject
button, remove the paper, and then press the OK
button.
Wipe away any soiling on the rollers. (→P.644)
(→P.647)
Corrective Action
Plug the power cord into the outlet, and then turn on
the printer.
Check the voltage of the outlet and breaker.
For information on the specied voltage, see
"Specications". (→P.74)
Corrective Action
Straighten out curls and reload the roll.
Hold down the Load/Eject button for a while and
reload the roll.
Corrective Action
Press the Feeder Selection button to activate the
Paper Tray lamp.
Corrective Action
On the Control Panel, momentarily select POP
Board on the screen for selection of the media type.
The Front Paper Feed Slot will rise, so lift the Vertical
Paper Guides and store them toward the front.
Other problems
Troubleshooting 693
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