Novell ZENWORKS LINUX MANAGEMENT 7.2 IR2 - TROUBLESHOOTING GUIDE 08-22-2008 Troubleshooting Manual page 60

Possible Cause: The port number you have specified in the Remote Management dialog box is
Unable to initiate a remote session because the Remote Management settings
cannot be read on the Managed device. Contact your ZENworks administrator.
Severity: Important
Possible Cause: Remote Management settings are not available on the managed device.
Unable to initiate a remote session because the authentication to the X server, which
is running on the managed device, could not succeed. Contact your ZENworks
administrator.
Severity: Informational
Possible Cause: You might have changed the X Server configuration.
60 Novell ZENworks 7.2 Linux Management Troubleshooting Guide
Action: Start the Remote Control service (or Remote Login service) on the managed
device using the following command:
/etc/init.d/xinetd start
NOTE: This may start other services enabled under xinetd. Refer xinetd man
pages for more details.
not correct.
Action: Specify the correct port number in the Remote Management dialog box.
Source: ZENworks Linux Management; Remote Management
Action: Do the following:
1 In ZENworks Control Center, click Devices.
2 Click Servers or Workstations.
3 Select the device you want to refresh.
4 In Action menu, click Refresh Device.
Source: ZENworks Linux Management; Remote Management
Action: Restart the Display Manager.
For example, you can restart the Display Manager as follows:
1 Switch to any one of the text consoles by pressing Ctrl + Alt + F1 in your
graphical session.
2 Change the runlevel of the managed device to 3 by entering the following
command at the shell prompt:
init 3
3 Change the runlevel back to 5 by entering the following command at the
shell prompt:
init 5