Novell ZENWORKS LINUX MANAGEMENT 7.2 IR2 - TROUBLESHOOTING GUIDE 08-22-2008 Troubleshooting Manual page 41

Severity: Critical
Action: Ensure that the ZENworks Web Server is running on the ZENworks Server
Management or the ZENworks Desktop Management destination Inventory
server.
Action: On the destination Inventory server, start the Receiver from the Service
Manager.
Action: If the Sender fails to connect to the Receiver even after the retries, contact
Novell Support
Action: Ensure that the network connection between the ZENworks Linux
Management server and the ZENworks Desktop Management or ZENworks
Server Management server is working.
Unable to rename the filename.str file
Source: ZENworks 7.2 Linux Management; Inventory Roll-Up
Severity: Critical
Explanation: The str files in the entmerge directory cannot be transferred to entpushdir.
Action: Ensure that the entmerge directory exists.
Action: Ensure that you have rights to transfer the str files to the entpushdir directory.
Error while creating inner zip file
Source: ZENworks 7.2 Linux Management; Inventory Roll-Up
Severity: Critical
Possible Cause: The disk on the Inventory server is full.
Action: Ensure that there is free disk space on the server.
Possible Cause: The directory containing the .str files does not exist.
Action: Ensure that the directory exists on the Inventory server.
Possible Cause: There is no Read and Write access to the files in the directory.
Action: Ensure that the directory has Read and Write access for the files in the
directory.
Sanity check for prp file filename failed. The file may be corrupt
Source: ZENworks 7.2 Linux Management; Inventory Roll-Up
Severity: Critical
Action: Contact
The name format of the filename str file is incorrect
Source: ZENworks 7.2 Linux Management; Inventory Roll-Up
Severity: Critical
Action: Contact
(http://support.novell.com).
Novell Support (http://support.novell.com).
Novell Support (http://support.novell.com).
Inventory Roll-Up Error Messages 41