Novell ZENWORKS LINUX MANAGEMENT 7.2 IR2 - TROUBLESHOOTING GUIDE 08-22-2008 Troubleshooting Manual page 22

Explanation: If two or more users are logging into the device at the same time, the policy
Possible Cause: Two or more users have logged in to the device at the same time.
Possible Cause: One of the policies is taking a long time.
Possible Cause: The time interval for enforcing the policy is too small compared to the amount
Rescheduling the enforcement of name of the policy for 2 minutes later, because its
type is not re-entrant and another policy of this type is already executing.
Severity: Important
Possible Cause: A read settings request was made to the managed device while a user was
Possible Cause: There is an internal error.
The enforcer executable, enforcer_name, could not be located
Explanation: The Policy Manger logs the error message in the ZENworks Control Center
Possible Cause: The ZENworks Agent is installed with the -x option on the managed device
Possible Cause: The ZENworks Agent installation is corrupted.
22 Novell ZENworks 7.2 Linux Management Troubleshooting Guide
enforcement might not have finished for the first user before it started for the
other user. The specified policy is not enforced for users other than the first
user.
Action: The users after the first user should login again for the policies to take effect.
Action: For Text File and Remote Execute policies, review any scripts/programs
specified in the policy to see if they could take excessive time. Correct those
situations to reduce the amount of time and try enforcing the policy again. For
GConf-based policies, do not include any settings in the policy that are not
relevant to you. If the policy data is correct, then restart ZMD and enforce the
policy again.
of time it takes to enforce the policy.
Action: Increase the time interval.
1 In the ZENworks Control Center, click Policies.
2 Click any Remote Execute or Text File policy for which you want to
increase the time interval.
3 On the Summary page, click Relative to Refresh in Assignments section.
4 In the Edit Schedule dialog box, increase the time interval you have
specified in After Executing, Repeat Every option.
Source: ZENworks Linux Management; Policy Handlers
trying to login.
Action: Ask the user to login again to the managed device.
Action: Restart ZMD and ask the user to login again to the managed device.
Source: ZENworks Linux Management; Policy Handlers
when you log into a managed device that does not have the GConf binaries
installed.
that does not have GConf binaries installed.