Novell ZENWORKS LINUX MANAGEMENT 7.2 IR2 - TROUBLESHOOTING GUIDE 08-22-2008 Troubleshooting Manual page 70

10 Run the dtktask utility:
./dtktask -v
The verbose option (-v) is optional. It causes the information being sent to the dtktask.log
file to be displayed on screen.
11 To further determine any problems, examine the following log file:
/var/log/dtktask.log
If the log file doesn't resolve the problem, determine what action to take from the information
in the log file.
To troubleshoot, you could manually download the files, run the utilities, and look for error
messages on screen.
12 After each trial run, reboot the device or reassign the Preboot work so that your troubleshooting
starts at a known state, then repeat these steps to troubleshoot a different Dell Configuration
bundle.
70 Novell ZENworks 7.2 Linux Management Troubleshooting Guide