IBM 4610-TM6 - SureMark Printer TM6 Two-color Thermal Transfer User Manual page 6

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Part 2. Models TI1, TI2, TI3, TI4, TI8, TG3, TG4 . . . . . . . . . . . . . . . . . 45
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Part 3. Models TF6 and TM6 . . . . . . . . . . . . . . . . . . . . . . . . . 69
iv
SureMark Printers User's Guide
RS-232 communications protocol selection
RS-232 communication mode selections - Model TI8 . . . . . . . . . . 32
Baud rate selection . . . . . . . . . . . . . . . . . . . . . . 32
USB communication mode
USB selection . . . . . . . . . . . . . . . . . . . . . . . . . 33
Chapter 3. SureMark installation, service, and utility software . . . . . . 35
Software adjustments (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4) . . . . . 35
Using IBM Point-of-Sale device diagnostics . . . . . . . . . . . . . 35
Using the reference/service diskettes (RS-485 or RS-232 printers) . . . . . 36
4610 Fonts and Logos utility diskette . . . . . . . . . . . . . . . . . 38
Proportional font conversion utility . . . . . . . . . . . . . . . . . . 38
Firmware update . . . . . . . . . . . . . . . . . . . . . . . . 38
Using a firmware update diskette . . . . . . . . . . . . . . . . . 39
Using POSS for Windows to update SureMark printer firmware (RS-485 and
USB only) . . . . . . . . . . . . . . . . . . . . . . . . . 39
IBM Point-of-Sale device diagnostics . . . . . . . . . . . . . . . . 40
Updating SureMark firmware using temporary RS-232 attachment . . . . . 40
Limitation on updating firmware . . . . . . . . . . . . . . . . . . 41
Emulating the IBM Model 3 or Model 4 printers . . . . . . . . . . . . . 41
Enabling emulation using utility diskettes . . . . . . . . . . . . . . 41
Limitations for emulation . . . . . . . . . . . . . . . . . . . . 42
Printing saved data . . . . . . . . . . . . . . . . . . . . . . 42
Emulating an Epson single-station printer (single-station only)
Enabling Epson emulation . . . . . . . . . . . . . . . . . . . . 43
Limitations for Epson emulation . . . . . . . . . . . . . . . . . . 44
MICR data parser sample code (Models TI2, TI4, TI8, and TG4 only) . . . . . 44
Resources on the Internet . . . . . . . . . . . . . . . . . . . . . 44
Chapter 4. Operation (Models TI1, TI2, TI3, TI4, TI8, TG3, and TG4) . . . . 47
Operating controls and indicators . . . . . . . . . . . . . . . . . . 47
Ribbon loading . . . . . . . . . . . . . . . . . . . . . . . . . 51
Paper loading . . . . . . . . . . . . . . . . . . . . . . . . . 53
Clearing jams in the check flipper area . . . . . . . . . . . . . . . . 55
MICR read head cleaning . . . . . . . . . . . . . . . . . . . . . 57
Thermal printhead cleaning . . . . . . . . . . . . . . . . . . . . 58
Document scanner cleaning (Model TI8)
Document scanner calibration (Model TI8) . . . . . . . . . . . . . . . 59
Chapter 5. Testing and problem analysis (Models TI1, TI2, TI3, TI4, TI8,
TG3, and TG4) . . . . . . . . . . . . . . . . . . . . . . . . 61
Testing the printer . . . . . . . . . . . . . . . . . . . . . . . . 61
Offline tests . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Customer receipt test . . . . . . . . . . . . . . . . . . . . . 62
Document insert test . . . . . . . . . . . . . . . . . . . . . . 62
MICR reader and check flipper test (Models TI2, TI4, TI8, and TG4 only)
RS-232 hex dump . . . . . . . . . . . . . . . . . . . . . . . 66
Resetting the printer - offline . . . . . . . . . . . . . . . . . . . 66
Electronic journal dump . . . . . . . . . . . . . . . . . . . . . 66
Problem determination . . . . . . . . . . . . . . . . . . . . . . 66
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August 24, 2004
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