Using Mute; Switching Between Multiple Calls - Cisco 7920 Phone Manual

Using Mute

With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute
in conjunction with the phone or an earphone.
If you want to...
Toggle Mute on
Toggle Mute off

Switching Between Multiple Calls

You can switch between multiple calls on one or more lines. If the call that you want to switch to is
not automatically highlighted on the phone screen, scroll to it.
If you want to...
Switch between connected calls
on one line
Switch between connected calls
on different lines
Switch from a connected call to
answer a ringing call
Tips
• The phone can have up to six lines, but the phone screen displays only four lines. To see other
lines, you must press
• The phone can have up to two calls per line.
Cisco Unified Wireless IP Phone 7920 for Cisco Unified CallManager 5.0 (SCCP)
Then...
During a call, press MuteOn. The label changes to MuteOff.
Press MuteOff. The label changes to MuteOn.
Then...
1. Make sure the call that you want to switch to is highlighted.
2. Press Resume.
Any active call is placed on hold and the selected call is
resumed.
1. Press to change to another line.
2. If a single call is holding on the line, the call automatically
resumes. If another call is holding, highlight the appropriate
call and press Resume.
Press Answer, or if the call is ringing on a different line, press
switch to the other line and press Answer.
Any active call is placed on hold and the selected call is resumed.
.
Basic Call Handling
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