NEC VERSA 5000 Series User Manual page 168

Direct assistance is available 24 hours a day, 7 days a
week. Call the Technical Support Center (TSC) at 1-800-
632-4525 for the following support:
T
Preinstalled software — toll-free phone support for 90
days from your first phone call.
After the initial 90 days, get preinstalled software sup-
port for a fee.
T
System hardware — toll-free phone support for one
years after the date of purchase (standard warranty).
For hardware support after the 1 year warranty, get
system hardware support for a fee.
Before calling, please have your system name, model num-
ber, serial number, and purchase date ready. Also have as
much information as possible about the problem you are
having, including any message errors that occurred.
NOTE
Free technical specifications, troubleshooting
tips and other helpful information for out-of-warranty
products are available through NECCSD FaxFlash
Service at 888-329-0088 by requesting catalog
number three.
If you purchased your computer outside of the U.S.,
please contact the local NEC office or the NEC
dealers in your area for your specific warranty
service.
NECCSD is a member of TSANet (Technical Support Alliance
Network).
NECCSD Information Services C-13