Page 1 NEC Versa Notebook Computer N E C V ® E R S A S E R V I C E A N D R E F E R E N C E M A N U A L...
Page 2 Reproduction of this document or portions thereof without prior written approval of NECC is prohibited. NEC and Versa are registered trademarks of NEC Corporation and/or one or more of its subsidiaries. All are used under license.
Page 3: Table Of Contents
Contents Preface ..............................vii Abbreviations............................ix 1 System Overview Getting to Know the NEC Versa......................1-2 The Front of the System........................1-3 LCD Panel............................. 1-3 Base Unit............................1-3 Operating Status LEDs........................1-4 Power Button ........................1-4 Keyboard ............................1-5 Front Features..........................1-7 The Back of the System ........................
Page 4 NEC Utilities ............................. 2-26 NEC Customize Utility........................ 2-26 NEC Customize Utility Screen ..................2-26 Using the NEC Customize Utility ..................2-27 HDPREPEZ Utility........................2-27 Using HDPREPEZ in Windows 98 or 95 ................ 2-27 Using HDPREPEZ with Windows NT ................2-27 Application and Driver CD .......................
Page 5 Connector Board ......................... 3-28 Reassembly ............................3-29 4 System Board Layout LED Status Board ..........................4-2 Audio Board............................4-2 Connector Board ..........................4-2 Main Board ............................4-3 5 Illustrated Parts Breakdown Illustrated Parts Breakdown ........................ 5-2 Parts List ............................. 5-3 6 Preventive Maintenance Cleaning the Notebook Exterior......................
Page 6: Preface
LXi notebook computer. The manual also provides hardware and interface information for users who need an overview of the system design. The manual is written for NEC-trained customer engineers, system analysts, service center personnel, and dealers. The manual is organized as follows: Chapter 1, “System Overview,”...
Page 7: Abbreviations
Abbreviations ampere error checking and correction alternating current enhanced capabilities port Advanced Graphics Port extended data output advanced technology Enhanced Graphics Adapter (IBM PC) enhanced parallel port Bulletin Board Service EPROM erasable and programmable binary-coded decimal BIOS Customized Utility EVGA Enhanced Video Graphics Array BIOS...
Page 8 pound slave light-emitting diode SCSI Small Computer System Interface liquid crystal display SDRAM synchronous dynamic least-significant bit random-access memory large-scale integration signal ground mega SIMM single inline memory module milliamps standard page mode maximum Sound Retrieval System megabyte SVGA Super Video Graphics Array Monochrome Display Adapter switch modified frequency modulation...
Page 9: System Overview
System Overview Getting to Know the NEC Versa The Front of the System The Back of the System The Left Side of the System The Right Side of the System The Bottom of the System Internal Components Chipset...
Page 10 Getting to Know the NEC Versa The NEC Versa LXi notebook computer offers you a portable system filled with exciting ® resources for home, business or travel. Standard features include a powerful Intel Pentium III 450-MHz, 500-MHz, 600-MHz with SpeedStep™, or 650-MHz with SpeedStep microprocessor, all with AGP (advanced graphics port).
Page 11: Lcd Panel
(LCD) panel. LCD Panel Your NEC Versa LXi comes with a 1024x768, 64K color LCD panel that you can adjust for a comfortable viewing position. To adjust the viewing angle, gently tilt the LCD panel into position. Depending on the model, your system is equipped with a: 14.1-inch color Thin Film Transistor (TFT) Extended Graphics Array (XGA) panel, or a...
Page 12: Operating Status Leds
G – Power Button D – Scroll Lock IDE/VBIII devices — lights when the NEC Versa writes data to or retrieves data from the internal hard disk drive, a SuperDisk drive in the file bay, or a device in the VersaBay III.
Page 13: Keyboard
Hibernate – Press the Power button to put the system into Hibernate mode. Shutdown – Press the Power button to shutdown (power off) the system. Keyboard The NEC Versa keyboard offers the following features, which are described after the figure. Keyboard A – Function Keys D –...
Page 14  No function when Windows 98 configured for Advanced Configuration and Power Interface (ACPI). — Sets the beeper volume to low, medium, high, or mute. Fn-F6 — Toggles between various power management levels in Windows 95. Beeps Fn-F7 indicate the level chosen as follows: 1 beep 2 beeps Custom...
Page 15: Front Features
D – LCD Lid Latch NEC VersaBay III™ — A 24X CD-ROM drive, a SuperDisk drive, a 6X DVD-ROM drive, or a CD read/write drive comes installed in the NEC VersaBay III on the front of your system. The VersaBay III lets you add options, including an optional second Li-Ion battery, or an additional hard disk drive.
Page 16: The Back Of The System
NEC Versa Dock is specially designed to allow for proper system cooling. AC Power Port — Use the power jack to attach the NEC Versa to a DC power source, such as the AC adapter or the optional DC auto adapter.
Page 17: The Left Side Of The System
The Left Side of the System The left side of your NEC Versa offers the following features, which are described after the figure. Left side features A – TV Out (S-video) E – LAN Port (optional) B – TV Out (RCA) F –...
Page 18: The Right Side Of The System
Plugging in an external microphone disables the built-in microphone. IR Port — Use this infrared (IR) port to transfer files between your NEC Versa and an IR-equipped desktop or notebook computer or to print to an IR-capable printer.
Page 19: The Bottom Of The System
NEC VersaBay III™ Release Lock — Unlocks the VersaBay III for device removal. NEC VersaBay III — A 24X CD-ROM drive, a SuperDisk drive, or a 6X DVD-ROM drive, or a CD read/write drive comes installed in the NEC VersaBay III on the front of your system.
Page 20: Internal Components
The twelve-cell Lithium-Ion (Li-Ion) battery provides the main power source in your NEC Versa LXi computer. See Chapter 9 for a list of battery specifications. In addition to this battery, the CMOS battery and bridge battery also provide system power.
Page 21: Chipset
ChipSet The following table provides information on the system chipset. System Chipset Chip Manufacturer Description Pentium III Intel 450-MHz with AGP 450 MHz CPU 500-MHz with AGP 500 MHz CPU 600-MHz with AGP and SpeedStep 600 MHz CPU 650-MHz with AGP and SpeedStep 650 MHz CPU Mobil Triton II and 82371MB PIIX4M Intel...
Page 22: System Configuration And Setup
System Configuration and Setup Power Sources for Your NEC Versa BIOS Setup Updating the BIOS NEC Utilities Application and Driver CD...
Page 23: Using The Ac Adapter
Read the following sections for specific information about using the NEC power sources. Using the AC Adapter Use the AC adapter and power cable that came with your NEC Versa to run your computer on alternating current (AC) power, or to recharge the battery pack. Use the AC adapter whenever a wall outlet is nearby.
Page 24: Powering The System On And Off
Do not cover or place objects on the AC adapter. Keeping the adapter clear of objects lets the adapter cool properly during use. Only use the AC adapter that comes with your Versa LXi. Although other adapters look similar, using them can damage your system.
Page 25: Determining Battery Status
In addition to the system’s power meter, you can determine battery status via the battery gauge LEDs on the front of the Lithium-Ion battery that ships with your NEC Versa LXi computer. For details about the battery gauge LEDs, refer to the next section, “Battery Gauge LEDs.”...
Page 26: Battery Gauge Leds
Power off the system, remove the battery pack and replace it with a fully charged battery. Leave the battery pack in the system and connect your NEC Versa to the AC adapter and a wall outlet. If you connect the system to AC power and keep the system within standard operating temperatures, the battery recharges in approximately 2–3 hours...
Page 27: Battery Handling
Battery Handling Keep the following in mind when removing or replacing a battery. Use only the battery designed for your system in the NEC Versa. Mixing other manufacturers’ batteries, or using a combination of very old and new batteries can deteriorate battery and equipment performance.
Page 28 Slide the battery release latch toward the back of the system and hold firmly. Locating the battery bay release latch A – Battery Release Latch Continue to hold the battery release latch as you slide the battery out of the system. Removing the battery System Configuration and Setup 2-7...
Page 29 Insert the new battery as follows: Locate the alignment groove on the edge of the battery. Locate the alignment groove inside the battery bay. Align the grooves on the battery with the grooves in the bay. Slide the battery into the bay until securely locked into place. Inserting the battery Turn over the system.
Page 30: Battery Precautions
Read the instructions that came with the battery charger before charging the battery. System Batteries Your NEC Versa is equipped with a main, Lithium-Ion battery and two backup batteries that help to prevent data loss. In addition, your system provides the option to install a second Lithium-Ion battery in the VersaBay III, extending battery life when away from an AC power source.
Page 31: Main Battery
The twelve-cell Lithium-Ion (Li-Ion) battery provides the main power source in your NEC Versa LXi computer. See Chapter 9 for a list of battery specifications. In addition to this battery, the CMOS battery and bridge battery also provide system power.
Page 32: Pausing The Screen
If the system detects an error during POST, it prompts you with a double beep and a message: “Press <F1> to resume.” If you press , the system enters BIOS Setup automatically. If you want to fix the error, carefully read the error message that appears above the prompt (taking notes if you want), and press .
Page 33: Looking At Screens
Looking at Screens BIOS setup screens have three areas as shown next. Advanced CMOS Setup Parameters — The left side of the screen. This area lists parameters and their current settings. Available Options and Help — The right side of the screen. This area lists alternate settings and Help text for each parameter.
Page 34: Checking/setting System Parameters
Checking/Setting System Parameters The BIOS Setup utility consists of a number of screens, each representing a specific area of the BIOS. The following tables list the BIOS parameters, their factory default settings, alternate settings, and a description of each setting. See the item-specific help that appears on each Setup screen for more details.
Page 35: Advanced Cmos Setup
SuperDsk, Not installed These setup items are only visible when the system is docked Date — Sets your NEC Versa’s calendar month, day and year. The calendar clock is year 2000-compliant. These settings remain in memory even after you turn off system power.
Page 36: System Security Setup
LCD Panel View Expansion — Specifies whether the panel view is reduced/off or expanded/on. PS/2 Port Warm Swap — Specifies whether or not you can swap a PS/2 device during system suspension. Internal Mouse — Specifies whether or not you can use both the internal and the external mouse.
Page 37: Establishing System Passwords
Control Panel, Power Management Properties, Advanced. Hard Disk Drive Passwords Your NEC Versa allows you to establish password protection for the internal hard disk drive and for an optional hard disk drive installed in the NEC VersaBay III. Hard disk drive (HDD) password protection restricts access to the drive, if the drive is removed from your NEC Versa and installed in another system.
Page 38: Changing Hard Disk Drive Passwords
If the hard drive is installed in another NEC Versa system with hard disk drive security enabled, the password must be entered to allow access to the hard drive. If this NEC Versa system does not support hard disk drive security, you cannot access the data on the hard drive.
Page 39: Power Management Setup
Power Management Setup If your Versa LXi system ships with the Windows 98 operating system, the Advanced Configuration and Power Interface (ACPI) controls most power management functions through the Power Management Properties screen in Windows. For details about ACPI power management, see the section, “Managing System Power,”...
Page 40 Power Management Under AC — Specifies whether to enable power management features when AC power is in use. When AC power is connected to your NEC Versa system, power management is usually disabled. If you enable this parameter, the system automatically activates the power management profile you set, even when AC power is used.
Page 41: Boot Device Setup
Quick Boot — Specifies whether or not the system performs all tests during system boot. Silent Boot — Specifies whether or not to display the NEC logo during the system boot. Boot Display Device — Specifies the default display device(s) for the system.
Page 42: Peripheral Setup
Other Boot Devices — If yes, BIOS tries to boot from other boot devices if all selected boot devices fail to boot. IDE Hard Drive — Selects priority of IDE hard drives for boot devices. Peripheral Setup The Peripheral Setup menu displays the connection locations between the system and the Input/Output (I/O) ports and lets you specify different port assignments as needed.
Page 43: Other Bios Setup Options
Once refreshed, your battery is conditioned to recharge to its full capacity. To recharge the battery, connect your NEC Versa to AC power. This process may take up to four hours to complete. Auto Configuration with Defaults — Loads default settings.
Page 44: Preparing The Bios Update Diskette
Preparing the BIOS Update Diskette Before using the BIOS update diskette you must make the diskette BIOS flash ready. Refer to the readme.txt file on the diskette before using the diskette. Follow these instructions to prepare the BIOS Update Diskette. Scan your hard drive for any computer viruses.
Page 45 Gently lift up the edge of the keyboard nearest the LCD and slide the keyboard toward the LCD screen to release the tabs that secure it. Lifting the keyboard Be careful not to disconnect the keyboard or keyboard cable entirely from the system.
Page 46: Performing The Bios Update
A message similar to the following appears: The NEC BIOS Update Utility should not be used to modify the BIOS in a Versa system which is docked. If your Versa is docked, please exit the BIOS Update Utility, power down, and undock your Versa before running the utility.
Page 47: Nec Utilities
For details about enabling and disabling the BIOS flash switch, see the section earlier in this chapter, “Enabling the BIOS Flash Switch.” NEC Utilities NECC provides several programs and routines designed to make your NEC Versa run more efficiently. The NEC utilities include:...
Page 48: Using The Nec Customize Utility
Using HDPREPEZ in Windows 98 or 95 In Windows 98 or 95, run the HDPREPEZ Utility if you increase the memory capacity in your NEC Versa beyond the factory installed base memory or if you install a generic Windows 98 or 95 operating system.
Page 49: Application And Driver Cd
NEC Info Center are provided on the Application and Driver (A&D) CD that ships with your NEC Versa LXi system. Some of the drivers are already installed as part of your operating system environment. The additional software on the Application and Driver CD lets you take full advantage of your system resources.
Page 50: Installing The A&d Software
Installing the A&D Software Once the Application and Driver CD dialog box appears, follow these steps to install the desired software. Click the selection tab of your choice. Click the desired application, driver, or utility. Click the Install button to install your selection. Follow the on-screen instructions to install your selection.
Page 51: Disassembly And Reassembly
Disassembly and Reassembly Required Tools and Equipment Upgrade Information Disassembly Reassembly...
Page 52: Hard Disk Drive
Hard Disk Drive The hard disk drive is located under the battery bay in your NEC Versa notebook computer. You must remove the system’s main battery before replacing the hard disk drive. Replace the hard disk drive as follows.
Page 53 Slide the battery release latch toward the back of the system and hold firmly. Locating the battery release latch A – Battery Release Latch Continue to hold the battery release latch as you slide the battery out of the system. Removing the battery Disassembly and Reassembly 3-3...
Page 54 Remove the disk drive as follows: Remove the screw that secures the hard disk drive. Place your finger in the center notch of the hard drive lever and pull up the lever. Be sure that both sides of the lever are raised. If you encounter any resistance when lifting the lever, carefully loosen both sides of the lever before lifting.
Page 55 Once the drive is disconnected, use the lever to lift the drive out of the system. Once removed, only handle the drive by its sides. Lifting the drive out of the bay Replace the new drive as follows: Holding the drive by its sides, pull up the hard drive lever. To avoid damaging the drive, do not hold the drive by the top and bottom.
Page 56 Align the drive connector with the connector in the drive bay. Pressing against the outer edge of the lever, slide the drive toward the connectors and push firmly to secure the connection. Do not apply pressure to the drive surface as you push.
Page 57: System Memory
Follow these steps to install and, if necessary, remove a memory module. Only install NEC-supplied/approved memory module options to ensure proper functionality of your NEC Versa notebook computer. Contact your NECC dealer for information about available NEC-supplied/approved memory modules. Before handling any internal components, discharge static electricity from yourself and your clothing by touching a nearby metal surface.
Page 58 Turn over the system and locate the memory module bay. Locating the memory module bay A – Screw B – Memory Module Bay Cover Remove the screw and bay cover. Locate the SO-DIMM expansion port and proceed as follows: Hold the SO-DIMM at a 45 degree angle and align the SO-DIMM contacts with the socket in the system.
Page 59: Disassembly
Label all removed connectors. Note where the connector goes and in what position it was installed. Before handling any internal components, discharge static electricity from yourself and your clothing by touching a nearby metal surface. Battery Remove the battery pack installed in the NEC Versa LXi system as follows. Disassembly and Reassembly 3-9...
Page 60 Note Use the batteries in the NEC Versa computer for which they are designed. Also, installing another manufacturer’s battery, or using a combination of very old and new batteries can deteriorate battery and equipment performance. Power off the system. Close the LCD and turn the system over.
Page 61: Versabay Iii Device
Use the following steps to remove a device from the NEC VersaBay III. Close the LCD panel and turn the system over. Locate the NEC VersaBay III release lock and release latch on the bottom of the unit. NEC VersaBay III release lock and latch A –...
Page 62 Pull the device out of the system. Note If you release the latch before completely removing the device, the device casing catches on the inside of the latch. Releasing the device 3-12 Disassembly and Reassembly...
Page 63: Memory Modules
Memory Modules Use the following steps to remove a memory module from the system. Before handling any internal components, discharge static electricity from yourself and your clothing by touching a nearby metal surface. Close the LCD panel and turn over the system. Locate the memory module bay. Locating the memory module bay A –...
Page 64: Hard Disk Drive
Hard Disk Drive Use the following procedure to remove the hard disk drive. This procedure assumes the battery has been removed from the system. Close the LCD and turn over the system. Remove the disk drive as follows: Remove the screw that secures the hard disk drive. Place your finger in the center notch of the hard drive lever and pull up the lever.
Page 65: File Bay Device
Once the drive is disconnected, use the lever to lift the drive out of the system. Once removed, only handle the drive by its sides. To avoid damaging the drive, do not hold the drive by the top and bottom. Lifting the drive out of the bay File Bay Device Follow these steps to remove a device from the file bay.
Page 66: Keyboard And Switch Settings
Keyboard and Switch Settings Follow these steps to remove the keyboard and access the switch settings. Before handling any internal components, discharge static electricity from yourself and your clothing by touching a nearby metal surface. Turn the system over and open the LCD panel. Locate the two keyboard retainers, press and slide each one towards the outside edge of the system.
Page 67: Switch Settings
Switch 1, Password Override Switch — The default setting is “OFF.” If you forget your password and cannot access the data on your NEC Versa, change the setting to “ON” and your current password is erased.
Page 68 Locate and remove the six bottom screws securing the front cover. Removing the bottom screws A – Screw Turn the system over and open the LCD panel. Carefully separate and partially lift the front cover from the bottom assembly. Disconnect the VersaGlide cable from connector P8 of the main board. Disconnect the speaker assembly cable from connector P5 from the main board.
Page 69: Speaker Assembly
Speaker Assembly Use the following steps to remove the speaker assembly from the system. Remove the keyboard and front cover from the system. Locate and remove the six screws securing the speaker assembly. Removing the speaker screws A – Screw Remove the speaker assembly.
Page 70: Led Status Board
LED Status Board Use the following steps to remove the LED status board from the system. Remove the keyboard and front cover from the system. Locate the LED status board and the securing tabs. Locating the board and tabs A – LED Status Board B –...
Page 71: Mini-pci Option
Mini-PCI Option Use the following steps to remove the Mini-PCI option from the system. Remove the keyboard and front cover from the system. Remove the screw from the securing bracket. Lift the securing bracket and remove from the slit in the main board. Partially lift the Mini-PCI option up and away from the main board and disconnect it from connector P9.
Page 72: Buzzer
The battery is secured with two-sided tape. Carefully pry the CMOS battery up and remove it from the system. Removing the CMOS battery A – CMOS Battery Buzzer Use the following steps to remove the system buzzer from the system. Remove the keyboard, front cover, PC card assembly, and Mini-PCI option (if present) from the system.
Page 73: Top Cover And Lcd Panel
Top Cover and LCD Panel Follow this procedure to remove the top cover and LCD panel from the system. Remove the keyboard and front cover from the system. Close the LCD panel and turn the system over. Locate and remove the screw from the file bay. Remove the device from the file bay. Locate and remove the three screws securing the top cover to the system.
Page 74: Audio Board
Locate and remove the three screws securing the top cover to the system. Locate and remove the screws securing the LCD panel hinges. Remove the hinge covers. For the 15-inch LCD panel, remove the four screws securing the top cover to the system. Removing the top cover screws A –...
Page 75: Main Board
Locate and remove the two screws securing the audio board to the system. Removing the audio board screws A – Screw B – Audio Board Lift the audio board up and away from the main board to disconnect it from connector P54. Remove the audio board.
Page 76: Bridge Battery
Disconnect the diskette drive cable from connector P4 on the main board. Disconnect the bridge battery cable from connector P1 on the main board. Remove the main board from the system. Bridge Battery Use the following steps to remove the bridge battery from the system. Remove the keyboard, front cover, top cover, and LCD panel from the system.
Page 77: Cpu Board Assembly
Locate and remove the two screws securing the fan assembly to the main board. Removing the fan assembly screws A – Screw B – Fan Assembly Disconnect the fan cable from connector P12 on the main board. Remove the fan assembly from the main board. CPU Board Assembly Use the following steps to remove the CPU board assembly.
Page 78: Connector Board
Turn the main board over. Lift the CPU assembly up and away from the main sub-board to disconnect it from connector P8. Remove the CPU board assembly. Connector Board Use the following procedure to remove the connector board from the system. Remove the keyboard, front cover, top cover, LCD panel, Mini-PCI LAN/modem (if present), audio board, and main board from the system.
Page 79: Reassembly
Disconnect the cable from connector P4 on the connector board. Remove the connector board from the system. Reassembly Reassembly is the reverse of the disassembly process. Use care to insure that all cables and screws are returned to their proper positions. Before handling any internal components, discharge static electricity from yourself and your clothing by touching a nearby metal surface.
Page 80: System Board Layout
System Board Layout LED Status Board Audio Board Connector Board Main Board...
Page 81 This following figures show the system boards and connector locations. LED Status Board A – Connector LP1 Audio Board A – Connector P1 B – Connector P2 Connector Board A – Connector BP3 C – Connector BP4 B – Connector BP1 D –...
Page 82: Main Board
Main Board A – Connector P4 I – Connector P8 B – Connector P2 J – Connector P9 C – Connector P52 K – Connector P6 D – Connector P1 L – Connector P14 E – Connector P54 M – Connector P12 F –...
Page 83: Illustrated Parts Breakdown
Illustrated Parts Breakdown Illustrated Parts Breakdown Parts List...
Page 84 Illustrated Parts Breakdown 5-2 Illustrated Parts Breakdown...
Page 85: Parts List
Parts List The following table contains a listing of the field-replaceable parts and corresponding part numbers. Field-Replaceable Parts List Item Description Part Number LCD Panel Sub Assembly 14.1-inch (Top Unit Assy (14.1”)) 136-275690-504-A 15-inch (Top Unit Assy (15”)) 136-275690-505-A Right Keyboard Retainer 14.1-inch LCD (Corner Cap R(14.1”)) 136-648015-001A 15-inch LCD (Corner Cap R(15”))
Page 86 Field-Replaceable Parts List Item Description Part Number Memory Module 64-MB 802-143591-001A 128-MB 802-143617-001A 256-MB 136-275690-055-A VersaGlide Assembly (G/P Sub-assy) 136-275690-017-A Mini-PCI LAN Board (LAN Board) (808-879352-002A) 136-275691-022-A Left Keyboard Retainer 14-inch LCD (Corner Cap L (14)) 136-648015-002A 15-inch LCD (Corner Cap L (15)) 136-648024-002A Rubber Foot (Banpon Rubber) 136-631565-001A...
Page 87 Field-Replaceable Parts List Item Description Part Number Pentium III 450-MHz 802-143607-502-A Pentium III 500-MHz 802-143607-503-A Pentium III 600-MHz with SpeedStep 802-143607-702-A Pentium III 650-MHz with SpeedStep 802-143607-703-A * Item not shown on IPB. ** Items 13 and 19 are defined by a set as a field replaceable unit as 136-275690-001-A. Illustrated Parts Breakdown 5-5...
Page 88: Preventive Maintenance
Preventive Maintenance Cleaning the Notebook Exterior Cleaning the Notebook Interior Protecting Disk Drive Handling the Battery Pack Maintaining the LCD Quality...
Page 89: Protecting The Diskette Drive And Hard Disk Drive
Preventive maintenance is limited to cleaning the plastic case, the keyboard, the display screen, and the diskette drive heads, as required. Remove the battery and disconnect the AC adapter before performing any maintenance. Voltage is present inside the system unit and LCD even after the system is turned off.
Page 90: Handling The Battery Pack
Use hard disk maintenance program like DEFRAG under DOS, or acquire Norton Utilities SPEEDISK programs. These programs reorganize your hard disk by eliminating fragmentation and improve the hard disk access time. Handling the Battery Pack The battery pack furnished with the computer requires reasonable care and handling to ensure efficient operation and maximum life.
Page 91: Troubleshooting
Troubleshooting Quick Troubleshooting Helpful Questions...
Page 92: Quick Troubleshooting
Quick Troubleshooting This section summarizes problems that may develop during system operation and lists suggested corrective actions. Quick Troubleshooting Problem Corrective Action No power Check that the AC adapter is plugged into the power connector of the system. Also, check that the AC adapter is plugged into a properly grounded AC power outlet.
Page 93 If the PC card is a Type II card, install it in the system’s other PC card slot. Replace the PC card. Replace the main board. NEC VersaGlide does not work Check if PS/2 or Alps mouse driver is properly installed. Check VersaGlide cable inside the system if it is inserted properly.
Page 94: Helpful Questions
Quick Troubleshooting Problem Corrective Action Parallel device does not work Check all connections. Check if external device is turned on. Check if the device is set as default in the printer settings. Check the device drive installation for any IRQ or I/O address conflict.
Page 95: Getting Services And Support
Getting Services and Support Services and Support Contact Information NECC Web Site NECC FTP Site Email/Fax to Support Services NECC Support Services...
Page 96 Not only do these services provide information about your NEC system, they can also be used to answer your questions and help solve any problems you may have with your system, should that ever be necessary.
Page 97 NECC FTP Site You can use the Internet to access the NECC FTP (file transfer protocol) site to download various files (video drivers, printer drivers, BIOS updates, and Setup Disk files). The files are essentially the same files as on the NECC Web site. To access the NECC FTP site, enter the following Internet ftp address through your service: ftp.neccsdeast.com/ Once in the file menu, follow the prompts to choose and download the file(s) you want.
Page 98 Please have available your system’s name, model number, serial number, and as much information as possible about your system’s problem before calling. For outside the U.S. or Canada, please contact your local NECC office or dealer for the support and service available in your country. 8-4 Getting Services and Support...
Page 99: Specifications
Specifications System Components Connector Locations Memory Map Interrupt Controllers...
Page 100 VGA — 1 port, 15-pin high-density D-sub External Keyboard/External Mouse — 1 port, PS/2, 6-pin MiniDin; exclusionary use or both supported with optional Y-cable adapter Expansion — 1 port, 240-pin for optional NEC Versa Dock and optional NEC Versa PortBar Microphone — 1 port, Mini Jack Stereo Headphones —...
Page 101 TV Out  1 port; RCA Jack  1 port, 7-pin S-Video Jack DC In — 1 port, for AC adapter cable USB port — 1 port, 6 pin LAN port — RJ-45 interface (optional) Modem port — RJ-11 interface (optional) Speakers Two built-in, 1.4 watts (W) each with a maximum 3W output 16-bit stereo, 48 KHz...
Page 102 Height — 9.5 mm Pitch — 19 mm Diskette Drive Size — 3.5-inch Capacity — 1.44 MB (formatted), 2 MB (unformatted) Transfer Rate — 250 to 500 K/bps Interleave 1:1 Controller — NS PC97338VJG SuperDisk™ Drive Formatted Capacity:  Optical diskette — 120 MB ...
Page 103 Media data rates — 88.0 bit/sec – 118.0 bit/sec Mean Time Between Errors (MTBF) — 300,000 hours 24X-speed CD-ROM Drive Type — 5-inch CD-ROM Pack Average Data Transfer Rates  2550 KB/second (mode 1)  2907 KB/ second (mode2) Read Rate — 3600 KB/sec max, 2550 KB/sec avg Burst Transfer Rate —...
Page 104 CD Read/Write Drive Dimensions — 12.7 mm (h), 128.0 mm (w), 129.0 mm (d) Speed  Read, max 20X  CDRW max 14X Read Transfer Rate  150 KB/s, normal speed  3000 KB/s, 20X, maximum speed  16.6 MB/s, Mode 4 PIO ...
Page 105 Mini-PCI LAN/Modem Modem K56 Flex compatible V.34 protocol V.90 compliant Class 1 Fax protocol 10/100 Ethernet Full duplex support Wake-on-LAN support Auto-sensing Low power features Power AC Adapter Input Voltage — 100 to 240 volts (V) AC, 50 or 60 Hz, 1.5 A Output Voltage —...
Page 106 Base of system with 15.0-inch LCD panel Width — 12.4 in. (317 mm) Depth — 10.1 in. (259 mm) Weight With 14.1-inch LCD panel, 8.33 lb (3.78 kg) With 15.0-inch LCD panel, 8.67 lb (3.93 kg) Recommended Environment Operation Temperature — 41°F to 95°F (5°C to 35°C) Relative Humidity —...
Page 107 Connector Locations The following table shows the system’s connector locations. Connector Locations Connector Location Main Board Main Board Main Board Main Board Main Board Main Board Main Board Main Board Main Board Main Board Main Board Main Board Main Board Main Board Main Board Main Sub-Board...
Page 108: Memory Map
Memory Map The system supports system and video shadowing, both controlled through complementary metal oxide semiconductor (CMOS). The system supports BIOS as a cacheable area with write protection. The following table shows the system’s memory map. System Memory Map Memory Space Size Function 000000-0002FFh...
Page 109: Interrupt Controllers
Real-time Clock Slave IRQ09 USB Port Slave IRQ10 PC CardBus Controller/Video Slave IRQ11 VersaBay in Versa Dock Slave IRQ12 PS/2 Mouse/NEC VersaGlide Slave IRQ13 Math Coprocessor (built into CPU) Slave IRQ14 Hard Disk Controller 1 Slave IRQ15 VersaBay III Master IRQ03...
Page 110: Glossary
AC Adapter A device that connects an NEC Versa portable computer and an AC wall outlet to provide AC power for running the system or recharging the battery. Advanced Graphics Port is an interface specification designed for the throughput demands of 3D graphics.
Page 111 Electronic timer used to synchronize computer operations. CMOS Complementary Metal Oxide Semiconductor. A chip that contains nonvolatile memory in the NEC Versa. CMOS is backed up by an internal lithium battery that preserves clock/calendar data and system configuration parameters stored in CMOS. cold boot Process of starting up the computer by turning on the power.
Page 112 (KB) 1024 bytes. Local Area Network. Liquid Crystal Display. An LCD consists of a thin sandwich of two glass plates with sealed edges, containing nematic liquid-crystal material that forms the screen image. The NEC Versa displays are LCD type. load To copy a program into the computer's memory from a storage device.
Page 113 Usually contained on a single chip that includes an arithmetic logic unit, control logic, and control-memory unit. mode A method of operation; for example, the NEC Versa operates in either normal or power- saving modes. modem MOdulator-DEModulator. A device that links computers over a telephone line.
Page 114 parameter A characteristic of a device or system. password A string of characters that the user must enter before the system allows access or system privileges. PCMCIA A credit card sized peripheral interface standard for portable devices. Types of PCMCIA cards currently offered by major vendors include fax/modems, LAN, storage cards, and wireless communications devices.
Page 115 The main printed circuit board inside the system unit into which other boards and major chip components, such as the system microprocessor, are connected. Thin Film Transistor. A type of NEC Versa LCD color screen that supports 256 colors and provides exceptional screen display.
Page 116 warm boot Process of resetting the computer without turning off the power through keyboard input (pressing Ctrl, Alt, and Del keys simultaneously) or the reset button. The system returns to an initial or arbitrarily selected condition. write To record or store information to a storage device. Glossary 7...
Page 117 Index standard CMOS, 2-13 system security, 2-15 AC adapter using keys, 2-12 connecting, 2-2 Boot password, 2-15 Power port, 1-8 Boot sector virus protection, 2-14 using, 2-2 Bridge battery, 1-12, 2-10 ACPI, 2-18 Advanced Configuration and Power Interface, 2-18 CD-ROM drive, 1-12 Application and Driver CD, 2-28 Cleaning dialog box, 2-28...
Page 118 NEC Customize utility, 2-26 front cover, 3-17 using, 2-27 hard disk drive, 3-14 NEC utilities, 2-26 keyboard, 3-16 NEC VersaBay III, 1-7, 1-11 LED status board, 3-20 release latch, 1-11 main board, 3-25 release lock, 1-11 memory module, 3-13 NEC VersaGlide, 1-4...
Page 119 peripherals, 2-21 Volume control, 1-10 Smart switch, 1-10 Specifications Wake up from Suspend, 2-20 battery pack, 9-7 Windows bridge battery, 9-7 keys, 1-6 calendar clock, 9-2 CD-ROM drive, 9-5 diskette drive, 9-4 Y-cable adapter, 1-8 hard disk drive, 9-4 input/output facilities, 9-2 keyboard, 9-3 LCD panel, 9-3 PC card slots, 9-3...
Page 120 (For United States Use Only) Federal Communications Commission Radio Frequency Interference Statement Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note This is a Class B Digital Device. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 121: Battery Replacement
Battery Replacement A lithium battery in some computers maintains system configuration information. In the event that the battery fails to maintain system configuration information, NECC recommends that you replace the battery. For battery replacement information, call your NECC dealer. There is a danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
Page 122 819-200601-001 NEC Computers Inc. 15 Business Park Way 03/2000 Sacramento, CA 95828 www.nec-computers.com...

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