Data General Corporation (DGC) has prepared this manuai for use by DGC personnel and customers as a guide to the proper installation, operation, and
maintenance of DGC equipment and software. The drawings and specifications contained herein are the property of DGC and shall neither be reproduced in whole or
in part without DGC's prior written approval nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.
TROUBLESHOOTING WITH THE
SELF-TEST
Check out the computer with the self-test as follows:
1. Switch the power on.
2. If the self-test is completed
(the entire message
is
printed
out)
and
any
problems
found
during
the
visual
check
are
corrected,
go
to
Chapter
7,
3. If the self-test is not successfully completed, follow
the procedure given below for the fault indicated. If
you replace a board and the self-test still indicates
the
same
fault,
replace
the
original
board
before
continuing, unless otherwise indicated. Procedures for
replacing FRUs are given in Chapter 14.
NOTE Each time you replace an FRU, repeat
steps
1
through
3
until
the
self-test
is
successfully completed.
Power Supply Fault
Go to Chapter 6, "Troubleshooting the Power Supplies."
Basic CPU Fault
1.
Replace the CPU board.
If the self-test still indicates a CPU fault with the
board, do the following:
a. Enter
the
virtual
console
(VC)
by
pressing
the
RESET switch on the front console.
b. Read the contents of accumulators ACO, AC1, and
AC2 using the VC (see Chapter 2).
c.
Replace
the
new
CPU
board
with
the
original
CPU board and repeat steps a and b.
d. If
the
contents
of
the
accumulators
are
NOT
identical
in
both
cases,
both
CPU
boards
are
probably faulty.
Try another CPU board, if you
e. If the contents of the accumulators are identical
in
both
cases,
remove
all
the
printed
circuit
boards from the chassis except the power supply
board,
the
CPU
board,
and
the
memory
board
which
contains
the
first
16K
physical
addresses
(see "Memory Board Replacement,' Chapter 14 to
identify this board). If the self-test still indicates a
CPU fault, replace the power supply board.
If you
have
already
replaced
the
CPU
and
power
supply boards, replace the bus terminators.
24
System Terminal Fault
1.
Visually check out the terminal as follows, and then
repeat steps 1 through 3, "Troubleshooting with the
Self-Test," above.
a. Make sure the connectors on the device cable for
the system terminal are securely plugged into the
backpanel and the terminal.
b. Make sure the terminal is connected to the ac line
source,
turned
on,
and
on-line.
Also
make
sure
the
correct
interface
type
and
baud
rate
are
selected
(see
the
CPU
tailoring
section
of
the
terminal
but
have
NOT
replaced
the
CPU
board,
replace the CPU board. If the self-test still indicates
a system terminal
fault with the new CPU board,
in
step
2,
"Basic CPU
Fault,"
using both
the
new
accumulators are identical for both boards, continue
to step 3; otherwise, try another CPU board, if you
See if the system terminal works in local mode. If it
does,
replace
the
device
cable;
otherwise,
troubleshoot
the
system
terminal
(see
the
documentation for the appropriate terminal).
already done steps
1 through 3, replace the power
supply board.
1. Remove the memory board which contains the first
16K physical memory addresses and check the board
select jumpers
(see
"Memory
Board
Replacement,"
. If
the
correct
board
select
jumpers
are
inserted,
replace the memory board.
If the self-test still indicates a memory fault with the
new
memory
board,
check
the
contents
of
the
accumulators
as
described
in
step
2,
"Basic
CPU
Fault,"
using
both
the
new
and
original
memory
boards.
If
the
contents
of
the
accumulators
are
identical for both boards, replace the CPU board and
continue
to step 4;
otherwise,
try another
memory
board, if you have one.
If you have already replaced the CPU board and the
self-test
still
indicates
a
memory
fault,
check
the
contents of the accumulators as decribed in step 2,
"Basic CPU Fault," using both the new and original
CPU boards. If the contents of the accumulators are
identical
for
both
boards,
continue
to
step
5;
otherwise, try another CPU board, if you have one.
In a 16-slot chassis if you have already done steps 1
through 4, see if the memory board will work in any
available
memory
slot.
If
it
does,
move
the
bus
terminators, if required.
If you
have
already
done steps
1
through
5,
first
replace the bus terminators. If this does not correct
the problem, replace the power supply.
Need help?
Do you have a question about the NOVA 4/S and is the answer not in the manual?