AddSecure NGP Advanced Installation Manual page 52

Personal Data
Personal information consent
Installers should obtain the End
Customers consent should they wish to
include any personal data in the app or
portal.
End of Service
The End Customer needs to follow the
standard process to cease the service
with their installers. The following steps
should be followed by the installer
when disabling a service. The Installer
should cease the service with the
Alarm Receiving Centre. Addsecure
will then cease the entry on the portal
within 3 months (this allows for re
instatement of any cease in errors) The
communicator needs to be recovered
from site by the installer or defaulted
to restore its configuration to factory
defaults. The installation quick start
guide provides steps to set the unit back
to factory defaults. The unit should
then be powered down so that it will
not attempt connection to the network.
www.addsecure.com
PERSONAL DATA
All personal data associated with the
unit will be deleted from the device.
However, historical event information
will remain in the system archives
for 7 years as part of compliance
requirements.
Withdraw of End Customer Consent
The only way for an End Customer
to withdraw consent of personal
data processing by Addsecure is to
deactivate the service. Please refer to
the End of Service section above for
more details. The End Customer will
need to remove the APP from their
personal smart device using standard
methods. Installers will need to delete
the Site from their APP using standard
site deletion method.
AddSecure privacy policy can be
found here https://www.addsecure.
com/alarm-signalling/uk/ which
includes what to do if you are unhappy
about how we have handled personal
information.
52
NGP Advanced and NGP Advanced Extra