AddSecure NGP Advanced Installation Manual page 44

Logout
Clicking Logout will take you back to
the sign in screen.
Should the web server enablement
time out, you will not be able to save
changes. You will need to re-enable the
web server through the programming
buttons.
Firmware updates
During the installation process or
annual maintenance visit, it's important
to check to see if there are any firmware
updates available for the device.
You should apply any firmware
updates at that point – either from
www.addsecure.com
the Addsecure web portal, or by
the Addsecure Helpdesk under the
instruction of an on-site engineer.
There'll be firmware updates
for security updates, bug fixes and
additional functions. Once you've
installed a device, you can check for
firmware updates and apply them at
any time, using the Addsecure web
portal.
It's your responsibility to update the
firmware, as a reboot of the device will
take place.
Notification of software updates
is via the web portal. If the update is
critical, then the installer will receive
an email indicating the risks mitigated
by the new version. The release notes
and relevant documentation will also
provide details on the period of service
disruption should the user initiate the
upgrade.
Relevant upgrade documentation is
saved as part of the Webportal for the
installers. You will need to login to find
the latest information.
It is the responsibility of the installer
to communicate with the end-customer
before changes are made to the
communicators.
WEB SERVER
Web portal and AddSecure app
The device menus are accessible via the
AddSecure web portal and app.
Addsecure App Password
To change an existing known password
on the Addsecure App
y
Go to Settings and turn off the app
lock (password) by toggling the
button.
y You will need to enter your current
password,
y When you re enable app Lock
(password) it will ask you to create
a new password.
y If you forget your App password you
will need to un install and re install
the app.
When using the web portal and app
remotely after installation is completed
then the following will apply.
44
Compliance with the user access
level requirements of EN 50136
Access to the configuration options
by an installer must be authorised by
a level 2 user e.g. site owner. For the
Next Generation alarm transmission
equipment, compliance is achieved
at installation by requiring a one-
time authorisation agreed as part of a
service level agreement.
It's recommended the signed
authorisation is retained with the 'as
fitted' documentation.
An example authorisation form is
provided in the Appendix.
NGP Advanced and NGP Advanced Extra