Troubleshooting The Mouse; Troubleshooting Basic I/O Functions - Dell PowerVault DL2000 Hardware Owner's Manual

Troubleshooting the Mouse

Problem
• System message indicates a problem with the mouse.
• Mouse is not functioning properly.
Action
1 Run the appropriate online diagnostic test. See "Using Server
Administrator Diagnostics" on page 153.
If the test fails, continue to the next step.
2 Examine the mouse and its cable for signs of damage.
If the mouse is not damaged, go to step 4.
If the mouse is damaged, continue to the next step.
3 Swap the faulty mouse with a working mouse.
If the problem is resolved, replace the faulty mouse. See "Getting Help" on
page 167.
4 Enter the System Setup program and ensure that the USB port is enabled.
See "Using the System Setup Program" on page 45.
If the problem is not resolved, see "Getting Help" on page 167.

Troubleshooting Basic I/O Functions

Problem
• Error message indicates a problem with a serial port.
• Device connected to a serial port is not operating properly.
Action
1 Enter the System Setup program and ensure that the serial port is enabled,
and the serial port/COM ports are configured appropriately for any
applications you are using. See "Using the System Setup Program" on
page 45.
Troubleshooting Your System
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