Troubleshooting A Sas Controller Daughter Card - Dell PowerVault DL2000 Hardware Owner's Manual

Exit the configuration utility and allow the system to boot to the
c
operating system.
6 Ensure that the required device drivers for your controller daughter card
are installed and are configured correctly. See the operating system
documentation for more information.
7 Check the cable connections inside the system:
Turn off the system, including any attached peripherals, and
a
disconnect the system from the electrical outlet.
Open the system. See "Opening the System" on page 67.
b
Verify that the cable connections between SAS backplane(s) and the
c
SAS daughter card are correct. See "Installing a SAS Controller
Daughter Card" on page 85.
Verify that the SAS cables are securely seated in their connectors.
d
Verify that the power connectors on the SAS backplane(s) are securely
e
seated in their connectors.
Close the system. See "Closing the System" on page 67.
f
Reconnect the system to the electrical outlet, and turn on the system
g
and attached peripherals.
If the problem persists, see "Getting Help" on page 167.

Troubleshooting a SAS Controller Daughter Card

NOTE:
When troubleshooting a SAS controller daughter card, also see the
documentation for your operating system and the controller daughter card.
Problem
• Error message indicates a problem with the SAS controller daughter card.
• SAS controller daughter card performs incorrectly or not at all.
Action
CAUTION:
Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
Troubleshooting Your System
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