Chapter 4. Troubleshooting; Obtaining Drivers And Firmware Upgrades; Selecting A Diagnostic Or Maintenance Function; Methods Of Receiving Errors And Messages - Dell PowerVault LTO User Manual

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Chapter 4. Troubleshooting

• "Methods of receiving errors and messages " on page 37

• "Descriptions and corrective actions" on page 38

Notice: When firmware is updated, do not power off the tape drive until the update is complete, or the

firmware might be lost.

For information on the current versions of firmware, see the Dell support website at http://www.Dell.com/

support.

The tape drive can run diagnostics, test write and read functions, test a suspect tape cartridge,

and complete other diagnostic and maintenance functions. The drive must be in maintenance mode

to complete these functions. To place the drive in maintenance mode and select a diagnostic or

maintenance function, see Table 8 on page 29.

Note: The host interface on this tape drive is Serial Attached SCSI (SAS). This interface presents SCSI

protocol to the tape drive. In this User's Guide, references to SCSI relate to SCSI protocol, not the serial

interface that it is transmitted over.

Note: You cannot complete maintenance functions concurrently with read or write operations. While in

maintenance mode, the tape drive does not accept SCSI commands from the system. Close all tape drive

applications before maintenance mode is entered.

28 Dell PowerVault LTO Tape Drive: User's Guide

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