Contact - SMA DATA MANAGER M Operating Manual

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SMA Solar Technology AG

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If you have technical problems with our products, please contact the SMA Service Line. The

following data is required in order to provide you with the necessary assistance:

• Device type

• Serial number

• Firmware version

• Device configuration (System Manager, superordinate System Manager or subordinate

System Manager)

• Event message

• Optional equipment (e.g. accessories used)

• Use the name of the system in Sunny Portal (if available)

• Access data for Sunny Portal (if available)

• Information on the ripple control receiver (if available)

• Operating mode of the multifunction relay (if used)

• Detailed description of the problem

You can find your country's contact information at:

Operating manual

https://go.sma.de/service

16 Contact

EDMM-20-BE-en-10

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