SMA CLUSTER CONTROLLER User Manual
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SMA CLUSTER CONTROLLER User Manual

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SMA CLUSTER CONTROLLER
ClusterController-BA-en-15 | Version 1.5
ENGLISH

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Summary of Contents for SMA CLUSTER CONTROLLER

  • Page 1 User Manual SMA CLUSTER CONTROLLER ClusterController-BA-en-15 | Version 1.5 ENGLISH...
  • Page 2 The information contained in these documents is property of SMA Solar Technology AG. Any publication, whether in whole or in part, requires prior written approval by SMA Solar Technology AG. Internal reproduction used solely for the purpose of product evaluation or other proper use is allowed and does not require prior approval.

  • Page 3: Table Of Contents

    LEDs....................18 3.1.4 Display.................... 19 3.1.5 Keypad ................... 20 Sunny Portal..................21 User Interface of the Cluster Controller ........22 User Groups and User Rights............22 Overview of the User Interface ............23 4.2.1 Structure..................23 4.2.2 Toolbar ................... 24 4.2.3...
  • Page 4 Update and Save Menu ............32 4.2.4.8 Parameter Groups of the Menus ..........32 4.2.5 Symbols ..................33 Logging Into or Out of the Cluster Controller......35 System Settings ................. 36 Display Settings.................. 36 6.1.1 Setting the Display Language ............36 6.1.2...
  • Page 5 10.3 Reading Off the Type, Serial Number and Firmware Version of the Devices ..................53 10.4 IP Addresses of the Devices............... 54 10.4.1 Reading Off the IP Address of the Cluster Controller ....54 10.4.2 Reading Off the IP Address of the Inverter........54 10.5 Adding an Inverter ................55 10.6 Replacing the Cluster Controller or an Inverter........
  • Page 6 13.5 Making Settings for Fallback............. 70 14 Update ..................73 14.1 Automatic Update (Recommended) ..........73 14.1.1 Setting the Automatic Update for Cluster Controller ....73 14.1.2 Setting the Automatic Update for Connected SMA Devices ..73 14.2 Manual Update.................. 75 14.2.1 Carrying Out a Manual Update for Cluster Controller....
  • Page 7 18.1 LED States ................... 90 18.1.1 Operation LEDs ................90 18.1.2 Network Port LEDs ................. 95 18.2 Errors in the Cluster Controller or the Connected Devices ....96 18.3 Restarting the Cluster Controller via the User Interface ....108 18.4 Resetting the Cluster Controller ............109 19 Accessories ................110...

  • Page 8: Information On This Document

    SMA Solar Technology AG Information on this Document Validity This document is valid for the SMA Cluster Controller (models "CLCON-10" and "CLCON-S-10") from hardware version A1 and from firmware version 1.03.xx.R. Target group The tasks described in this document must only be performed by qualified persons. Qualified persons must have the following skills: •...

  • Page 9: Typographies

    SMA Solar Technology AG 1 Information on this Document Symbol Explanation Desired result A problem that might occur Typographies Typography Example bold • Display texts • The value can be found in the field Energy. • Elements on a user interface •...

  • Page 10: Safety

    Alterations to the product, e.g. changes or modifications, are only permitted with the express written permission of SMA Solar Technology AG. Unauthorized alterations will void guarantee and warranty claims and in most cases terminate the operating license. SMA Solar Technology AG shall not be held liable for any damage caused by such changes.

  • Page 11: Operating Information

    1 GB per month. The data volume depends, among other things, on the number of connected inverters, the frequency of device updates, the frequency of data transfer to Sunny Portal and the use of FTP push. • SMA Solar Technology AG recommends using an Internet flat rate. System Requirements Supported web browsers: ☐...

  • Page 12: Product Description

    Product Description Cluster Controller 3.1.1 Functions The Cluster Controller is a device for monitoring and controlling SMA inverters with Speedwire/ Webconnect interfaces in decentralized PV systems and large-scale PV power plants. The Cluster Controller primarily performs the following tasks: • Set-up of the Speedwire network •...
  • Page 13 Cluster Controller. The device parameters that can be configured, if any, depend on the device and the rights of the user group. You may only change grid-sensitive device parameters (SMA Grid Guard parameters) with the approval of the grid operator and using your personal SMA Grid Guard code.
  • Page 14 FTP server and/or Sunny Portal e.g. via a router. Performing updates for the Cluster Controller and the inverters You have the option of performing updates for the Cluster Controller and the inverters in the system. You can perform the updates automatically or manually. The update source can be the SMA Update Portal or a USB data carrier with update files downloaded from the Internet.
  • Page 15 SMA Solar Technology AG 3 Product Description Figure 2: Decentralized large-scale PV power plant with Cluster Controller and implementation of grid operator setpoints via open-loop control (example) Position Designation PV Modules Module temperature sensor Inverter Outside temperature sensor Irradiation sensor Cluster Controller Sunny Portal...
  • Page 16 3 Product Description SMA Solar Technology AG Figure 3: Decentralized large-scale PV power plant with Cluster Controller and implementation of grid operator setpoints via closed-loop control (example) Position Designation PV Modules Module temperature sensor Inverter Outside temperature sensor Irradiation sensor Cluster Controller Industrial load Sunny Portal...

  • Page 17: Type Label

    SMA Solar Technology AG 3 Product Description Position Designation Energy meter Control room Grid control room Grid station Utility grid 3.1.2 Type Label The type label clearly identifies the product. The type label can be found on the back of the enclosure.

  • Page 18: Leds

    Colors and functionality of the network port LEDs are not standardized The colors and functionalities of the network port LEDs are not standardized. The colors used by SMA for the link/activity LED and the speed LED as well as the corresponding functionalities can deviate in products supplied by third-party manufacturers.

  • Page 19: Display

    SMA Solar Technology AG 3 Product Description Figure 4: Network port LEDs Position Designation Color Explanation Link/activity LED Green Shows the status and the activity of the network connection (see Section 18.1.2 "Network Port LEDs", page 95) Speed LED Yellow Shows the network connection speed (see Sec- tion 18.1.2 "Network Port LEDs", page 95)

  • Page 20: Keypad

    3 Product Description SMA Solar Technology AG Display view Explanation System overview Displays the system status, the current daily yield, the nominal sys- tem power and the current setpoints for active power and reactive power If no button on the keypad is pressed within five minutes, the Clus- ter Controller switches to the display view System overview.

  • Page 21: Sunny Portal

    Sunny Island and Sunny Boy Smart Energy can be displayed in clearly arranged diagrams. In order to use Sunny Portal, you will need an SMA product that can record your system data and send it to Sunny Portal, e.g. the Cluster Controller. Depending on the SMA product that sends the data, various functions are available in Sunny Portal.

  • Page 22: User Interface Of The Cluster Controller

    4 User Interface of the Cluster Controller SMA Solar Technology AG User Interface of the Cluster Controller User Groups and User Rights The Cluster Controller distinguishes between the user groups User and Installer. To prevent two users from making changes at the same time via the user interface, only one user can ever be logged into the Cluster Controller at a time.

  • Page 23: Overview Of The User Interface

    SMA Solar Technology AG 4 User Interface of the Cluster Controller Overview of the User Interface 4.2.1 Structure Figure 6: User interface of the Cluster Controller (example) Position Designation Explanation Toolbar Provides access to the main functions of the Cluster Controller System tree...

  • Page 24: Toolbar

    After login to the user interface, the following additional infor- mation is displayed: • System password security • Update information • For the user group Installer with SMA Grid Guard code: SMA Grid Guard symbol ( • User group • Status of connection to system •...
  • Page 25 SMA Solar Technology AG 4 User Interface of the Cluster Controller Figure 7: Layout of the system tree (example) Position Designation Explanation System view Depicts the first hierarchy level of the system tree and summa- rizes all devices in the system The system name is displayed on this hierarchy level.

  • Page 26: Device Menu

    4 User Interface of the Cluster Controller SMA Solar Technology AG Symbol Designation Explanation Error At least one device in the system has the status Fault. There is a problem with this device that could not be elimi- nated yet.

  • Page 27: Instantaneous Values Menu

    SMA Solar Technology AG 4 User Interface of the Cluster Controller 4.2.4.2 Instantaneous Values Menu Instantaneous values are measured or calculated values for the device, such as temperature and power. Different information is displayed depending on whether the system view or the device view is selected in the system tree.

  • Page 28: Grid Management Services Menu

    4 User Interface of the Cluster Controller SMA Solar Technology AG Update status Explanation Update available The update file is ready for sending to the devices in the sys- tem. Update in process The update process is running. Update failed The update process was not successful.
  • Page 29 SMA Solar Technology AG 4 User Interface of the Cluster Controller Parameter Explanation Start setpoint active power limita- Lower limit for the setpoint for the active power limitation re- tion lated to the inverter parameter Set active power limit or...
  • Page 30 4 User Interface of the Cluster Controller SMA Solar Technology AG Figure 8: Example of the importance of the lower and upper limits for setpoints related to the inverter parameter Set active power limit or Pmax Configurable parameters for active power control...

  • Page 31: Events Menu

    The Information event no longer exists. Severity of the Event Symbol Explanation This event can only be rectified by a user with Installer rights (see Section 9.1, page 51). This event can only be rectified by SMA Service (see Section 9.1, page 51). User Manual ClusterController-BA-en-15...

  • Page 32: Update And Save Menu

    4 User Interface of the Cluster Controller SMA Solar Technology AG 4.2.4.7 Update and Save Menu In the menu Update and save, you have the following options: Parameter group Option Update Perform an update for the Cluster Controller via the user inter- face (see Section 14, page 73).

  • Page 33: Symbols

    SMA Solar Technology AG 4 User Interface of the Cluster Controller Symbol Designation Explanation External communication Values that define the communication between the system, the local network and the Internet Data logging Values that affect data logging for the device (e.g.
  • Page 34 4 User Interface of the Cluster Controller SMA Solar Technology AG Device symbols Symbol Explanation Complete system Cluster Controller Energy Meter Inverter (example) Unknown inverter Unknown device If necessary, update the firmware of the Cluster Controller (see Section 14, page 73 ) so that the device is displayed with the correct symbol.

  • Page 35: Logging Into Or Out Of The Cluster Controller

    SMA Solar Technology AG 5 Logging Into or Out of the Cluster Controller Logging Into or Out of the Cluster Controller Logging Into the Cluster Controller 1. If the IP address of the Cluster Controller is unknown, read off the IP address of the Cluster Controller from the display and write it down.

  • Page 36: System Settings

    6 System Settings SMA Solar Technology AG System Settings Display Settings 6.1.1 Setting the Display Language Available display languages The display languages of the Cluster Controller are German and English. The default language is English. Procedure: 1. Call up the login page of the Cluster Controller in the web browser.

  • Page 37: Setting The Date Format

    SMA Solar Technology AG 6 System Settings Setting the Date Format No effect on data exports The changes to the format only affect the display on the user interface and the Cluster Controller display. The format change has no effect on data exports.

  • Page 38: Setting The Temperature Unit

    6 System Settings SMA Solar Technology AG 4. In the drop-down list Time format, select the desired time format. Abbreviation Explanation 24-hour format 12-hour format Minutes Seconds 5. Select [Save]. Setting the Temperature Unit 1. Select the Cluster Controller in the system tree and select the menu Settings in the device menu.

  • Page 39: Manually Setting The System Time

    SMA Solar Technology AG 6 System Settings Procedure: 1. Select the Cluster Controller in the system tree and select the menu Settings in the device menu. 2. Select the parameter group Device > Time settings. 3. Select [Edit]. 4. If required, use the drop-down list Standard/daylight saving time conversion on to set automatic conversion between standard and daylight saving time.

  • Page 40: Device Configuration

    7 Device Configuration SMA Solar Technology AG Device Configuration Setting the Characteristic Curve of the Irradiation Sensor If you have connected an irradiation sensor to the Cluster Controller, you must also set the characteristic curve of the irradiation sensor via the user interface of the Cluster Controller. As a result, the current signals in mA provided by the irradiation sensor are converted by the Cluster Controller into the proportional irradiation values in W/m...

  • Page 41: Setting The Parameters Of An Individual Device

    SMA Solar Technology AG 7 Device Configuration 4. Set the desired parameters. 5. Select [Save]. ☑ The settings are saved in the Cluster Controller and are then transmitted to all devices of the affected device class. The save process is displayed on the user interface of the Cluster Controller via an hourglass symbol and may take several hours if the DC input voltage...

  • Page 42: Saving And Restoring The Device Configuration Of The Cluster Controller

    7 Device Configuration SMA Solar Technology AG 4. In the drop-down list Activated, select the entry No. 5. Select [Save]. ☑ The settings are saved in the Cluster Controller and are then transmitted to all devices of the affected device class. The save process is displayed on the user interface of the Cluster Controller via an hourglass symbol and may take several hours if the DC input voltage...
  • Page 43 SMA Solar Technology AG 7 Device Configuration 4. Select the desired configuration file and select [Open]. ☑ The file name of the selected configuration file is displayed in the field Restore device configuration (*.bak). 5. Select [Execute]. ☑ The configuration file is uploaded and the device configuration is restored. The Cluster Controller restarts.

  • Page 44: Exporting System Data

    8 Exporting System Data SMA Solar Technology AG Exporting System Data Export Options The instantaneous values and the parameters of the devices in the system can be saved, displayed and prepared for further processing by the Cluster Controller. The system data can be saved to the internal memory of the Cluster Controller and to an external storage medium.

  • Page 45: Xml Format

    SMA Solar Technology AG 8 Exporting System Data Line Explanation Empty line Name of device (serial number or changed device name) Device type Serial number of the device Name of the values Type of the values Date and time format...
  • Page 46 8 Exporting System Data SMA Solar Technology AG File structure (example) Designation Explanation Info Information Created Date of creation Culture Language UtcOffset Offset in minutes to UTC Daylight saving time/standard time adjustment MeanPublic Data of the mean values CurrentPublic Data of the instantaneous values...

  • Page 47: Setting The Measured Value Name

    SMA Solar Technology AG 8 Exporting System Data Designation Explanation Period Length of the measurement interval in seconds TimeStamp Time stamp at which the average was calculated Setting the Measured Value Name You can have the measured values displayed as follows: •...

  • Page 48: Exporting System Data To The Integrated Ftp Server

    8 Exporting System Data SMA Solar Technology AG Procedure: • Connect the USB data carrier to the Cluster Controller at USB port 1. ☑ Depending on the available storage capacity of the USB data carrier, the Cluster Controller exports the system data to the USB data carrier in the selected export format (see Section 8.1, page 44).

  • Page 49: Additionally Exporting System Data To An External Ftp Server (Ftp Push)

    SMA Solar Technology AG 8 Exporting System Data Procedure: 1. The IP address of the Cluster Controller, the user ID and the system password are to be entered in the address bar of the web browser as follows: ftp://[UserID]:[Password]@[IP-address] Use the following user ID:...

  • Page 50: Testing The Ftp Push Function

    8 Exporting System Data SMA Solar Technology AG 8. In the field Server path, enter the subdirectory to which the Cluster Controller is to save the data on the external FTP server. 9. In the field Server, enter the name or the IP address of the external FTP server.

  • Page 51: System Monitoring

    SMA Solar Technology AG 9 System Monitoring System Monitoring Displaying Events You can have an event log displayed for each device in the system. All events for the device are logged in the event log (for information on the event types in the menu Events, see Section 4.2.4.6, page 31).
  • Page 52 9 System Monitoring SMA Solar Technology AG • Select [Edit]. • In the field Activated, select the entry Yes. • If the e-mail is to be displayed in a language other than the currently configured language, select the desired e-mail language in the drop-down list Language.

  • Page 53: System Management And Replacing Components

    5. To change the device name, enter the desired name in the field Device name. 6. Select [Save]. 10.2 Use of SMA Energy Meters in the System Currently, the Cluster Controller supports a maximum of one Energy Meter The Energy Meter must be used as the measuring device for the active power feed-in at the grid-connection point. The Cluster Controller automatically detects the Energy Meter.

  • Page 54: Ip Addresses Of The Devices

    10 System Management and Replacing Components SMA Solar Technology AG 3. To read off the firmware version of the integrated communication interface (e.g. SMA Speedwire/Webconnect data module), select the parameter group Type label > Type label . Here, the firmware version of the communication interface is displayed in the field Software package.

  • Page 55: Adding An Inverter

    Cluster Controller in Sunny Portal). 10.6 Replacing the Cluster Controller or an Inverter For information on replacing the Cluster Controller or an inverter in the Cluster Controller system, see the Installation Manual ""Replacement of SMA Devices in Systems with Communication Products"" at www.SMA-Solar.com. User Manual...

  • Page 56: Sunny Portal

    11 Sunny Portal SMA Solar Technology AG 11 Sunny Portal 11.1 Registering the Cluster Controller in Sunny Portal No combination of Cluster Controller and Sunny WebBox in one Sunny Portal system In a Sunny Portal system, the Cluster Controller must not be used in combination with the Sunny WebBox.

  • Page 57: Setting Data Transmission To Sunny Portal

    SMA Solar Technology AG 11 Sunny Portal 11.2 Setting Data Transmission to Sunny Portal Requirement: ☐ You must already be registered in Sunny Portal (see Section 11.1, page 56). Procedure: 1. Select the Cluster Controller in the system tree and select the menu Settings in the device menu.

  • Page 58: Setting The Upload Frequency

    11 Sunny Portal SMA Solar Technology AG 5. Select [Save]. 6. Adjust the strictness of communication monitoring in Sunny Portal if required (see the user manual of the Cluster Controller in Sunny Portal). 11.4 Setting the Upload Frequency Delay in data upload possible To prevent excessive data volume for Sunny Portal at specific times, the Cluster Controller...

  • Page 59: Adjusting The System Identifier For Sunny Portal

    SMA Solar Technology AG 11 Sunny Portal 11.6 Adjusting the System Identifier for Sunny Portal In the following cases, you must adjust the system identifier for Sunny Portal in the Cluster Controller: • Another communication device (e.g Sunny WebBox) has already sent system data of the affected system to Sunny Portal.

  • Page 60: Modbus Configuration

    2. Select the Cluster Controller in the system tree and select the menu Update and save in the device menu. 3. Select the parameter group Modbus. 4. To update the SMA Modbus profile, perform the following steps: • In the field Update SMA Modbus profile (*.xml), select [Browse...]. ☑ The file selection window opens.
  • Page 61 SMA Solar Technology AG 12 Modbus Configuration • Select the desired SMA Modbus profile and select [Open]. ☑ The file name of the SMA Modbus profile is displayed in the field Update SMA Modbus profile (*.xml). • Select [Refresh]. 5. To update the user-defined Modbus profile, perform the following steps: •...

  • Page 62: Grid Management Services

    13 Grid Management Services SMA Solar Technology AG 13 Grid Management Services 13.1 Options for Implementing Grid Management Service Setpoints You can have the Cluster Controller implement the grid management service setpoints by using open-loop or closed-loop control. In the event that the Cluster Controller evaluates a setpoint as invalid or does not receive a setpoint within a configurable interval, you can make additional settings for the fallback (see Section 13.5,...

  • Page 63: Setting Parameters For Grid Management Services In The Inverters

    3. In the field Individual access code, enter the personal SMA Grid Guard code. 4. Select [OK]. ☑ The SMA Grid Guard mode is activated. In the system tree, updating the symbols for access rights (SMA Grid Guard symbol and padlock symbol) can take up to two minutes.

  • Page 64: Settings For Active Power Limitation

    13 Grid Management Services SMA Solar Technology AG 13.3 Settings for Active Power Limitation 13.3.1 Controlling Active Power Limitation Input signals up to 21 mA possible For an analog signal source, the Cluster Controller classifies input signals as valid up to a maximum of 21 mA.

  • Page 65: Regulating Active Power Limitation At The Grid-Connection Point

    SMA Solar Technology AG 13 Grid Management Services • In the field Final value input signal, enter the desired value. • In the field Start setpoint active power limitation, enter the desired value. • In the field End setpoint active power limitation, enter the desired value.
  • Page 66 3. In the field Individual access code, enter the personal SMA Grid Guard code. 4. Select [OK]. ☑ The SMA Grid Guard mode is activated. In the system tree, updating the symbols for access rights (SMA Grid Guard symbol and padlock symbol) can take up to two minutes.
  • Page 67 SMA Solar Technology AG 13 Grid Management Services 6. In the drop-down list Source for system active power select the measurement source used at the grid-connection point. If you are using an Energy Meter as measurement source, make sure that the serial number of the Energy Meter used as the measurement source is displayed under PV system communication >...

  • Page 68: Settings For Reactive Power Setpoint

    13 Grid Management Services SMA Solar Technology AG 7. In the field Active power enter the desired value for the fixed active power limitation. 8. Make the settings for the fallback (see Section 13.5, page 70). 13.4 Settings for Reactive Power Setpoint 13.4.1 Controlling Reactive Power via the Setpoint "Reactive...

  • Page 69: Controlling Reactive Power Via The Setpoint "Cos Phi

    SMA Solar Technology AG 13 Grid Management Services • Select the group Settings of analog inputs. • In the field Failure tolerance time, enter the desired time interval. • In the field Initial value input signal, enter the desired value.

  • Page 70: Making Settings For Fallback

    13 Grid Management Services SMA Solar Technology AG • In the drop-down list Signal source, select the desired signal source. Note that the desired Modbus server must be activated in the Cluster Controller when you are using the Modbus (see Section 12.1, page 60).
  • Page 71 SMA Solar Technology AG 13 Grid Management Services longer be up to date. This prevents potential yield loss. The fallback must be activated and configured via the user interface of the Cluster Controller. In the event of an invalid or missing setpoint and configured fallback, the Cluster Controller only retains the last valid setpoint for a...
  • Page 72 SMA Solar Technology AG Requirement: ☐ The inverters in the system must be equipped with the latest inverter firmware version (see product page of the inverter at www.SMA-Solar.com). Procedure: 1. Log into the Cluster Controller as Installer. 2. Select the system in the system tree and select the menu Settings in the device menu.

  • Page 73: Update

    In the automatic update of the Cluster Controller, only update files for the Cluster Controller are taken into account. The update files are downloaded via the Internet from the SMA Update Portal. The Cluster Controller checks once a day whether a new update is available. If a new update is available, the Cluster Controller downloads the update.
  • Page 74 Update files that have already been sent to the inverters cannot be withdrawn. • Do not change the update source during the automatic update process. As update sources for the automatic update of SMA devices, you can select the SMA Update Portal or a USB data carrier connected to the Cluster Controller. When updating via the SMA Update Portal, the Cluster Controller checks once a day whether a new update is...

  • Page 75: Manual Update

    3. In the field Check for update and install it, select [Execute]. ☑ The Cluster Controller checks whether a new update is available. If a new update is available, the Cluster Controller downloads the update from the SMA Update Portal and starts the update process.

  • Page 76: Performing A Manual Update For Connected Sma Devices

    2. Connect the USB data carrier to USB port 2 of the Cluster Controller. ☑ The update file is uploaded and executed. 14.2.2 Performing a Manual Update for Connected SMA Devices You have the following options for performing the manual update for connected devices: •...
  • Page 77 SMA Solar Technology AG 14 Update 3. In the area Available updates, highlight the desired update file and select [Download]. ☑ The Cluster Controller downloads the update file from the Internet and displays the update file status as Ready in the area Available updates after the download has been completed successfully.
  • Page 78 14 Update SMA Solar Technology AG • In the system tree, select the system and select the menu Updates in the device menu. • Select the desired device type, e.g. SB 5000TL-21. • In the area Available updates, highlight the desired update file and select [Download ☑...

  • Page 79: Passwords And Sma Grid Guard

    SMA Solar Technology AG 15 Passwords and SMA Grid Guard 15 Passwords and SMA Grid Guard 15.1 Requirements for a Secure System Password From the perspective of system communication, all devices with the same password form a system. For this reason, a password used for all devices in a system is called a system password. You can only access all devices in your system with the Cluster Controller if all devices have the same system...

  • Page 80: Adapting The Device Password To The System Password

    15 Passwords and SMA Grid Guard SMA Solar Technology AG 15.3 Adapting the Device Password to the System Password If the password of a device is different from the system password, the device will be displayed with a padlock symbol in the system tree. This is the case, for example, when adding new inverters to an existing system.

  • Page 81: Procedure On Loss Of System Passwords

    PUK (Personal Unlocking Key). For every inverter, there is one PUK for each user group ( User and Installer). Procedure: 1. Download the PUK application form (application form available at www.SMA-Solar.com). 2. Complete the application form and sign it. 3. Send the application form to the Service by e-mail, fax or mail (see Section 20, page 111).
  • Page 82 15 Passwords and SMA Grid Guard SMA Solar Technology AG Procedure: 1. Reset the password settings of the Cluster Controller via the display: • Select the display view Settings. To do this, simultaneously press and hold the [OK] and [ESC] buttons on the keypad for two seconds.

  • Page 83: Setting Sma Grid Guard Mode

    • To deactivate the SMA Grid Guard mode, enter the blocking code 54321 in field Individual access code. 4. Select [OK]. ☑ The SMA Grid Guard mode is set. In the system tree, updating the symbols for access rights (SMA Grid Guard symbol and padlock symbol) can take up to two minutes. User Manual...

  • Page 84: Setting Up Access Via The Internet

    16 Setting Up Access via the Internet SMA Solar Technology AG 16 Setting Up Access via the Internet If the Cluster Controller is integrated in a LAN with a router, you can also access the user interface of the Cluster Controller via the Internet. You have the following options: •...
  • Page 85 SMA Solar Technology AG 16 Setting Up Access via the Internet Access via DynDNS 1. Set up the desired Internet address with a DynDNS service, e.g. at dyndns.com. 2. Set up the router for DynDNS (see router manual). 3. Set up corresponding port forwarding in the router (see router manual). The Cluster Controller is set to HTTP port 80 and NAT port 80 by default.

  • Page 86: Network Configuration

    17 Network Configuration SMA Solar Technology AG 17 Network Configuration 17.1 Configuration for Static LAN 17.1.1 Configuring the Cluster Controller for Static LAN Different IP address ranges required for Speedwire network and LAN In order for an unambiguous assignment of the IP addresses in the Speedwire network and in the LAN to be possible from the perspective of the Cluster Controller, the IP address ranges of...

  • Page 87: Configuring The Inverter For A Static Lan

    SMA Solar Technology AG 17 Network Configuration • In the drop-down list Activated, select the entry No. 8. In the group Ethernet, make the desired settings for the static LAN and select [Save]. ☑ The Cluster Controller saves the network settings and can no longer be accessed via the old IP address.

  • Page 88: Making The Dhcp Configuration

    17 Network Configuration SMA Solar Technology AG 3. Select the parameter group External communication > Proxy settings and make the desired proxy configuration. Tip: The proxy settings for the web browser can usually be adopted for the Cluster Controller. 4. Select [Save].
  • Page 89 SMA Solar Technology AG 17 Network Configuration 3. Select [Edit]. 4. In the field Port, enter the desired port (default setting: port 80). 5. Select [Save]. User Manual ClusterController-BA-en-15...

  • Page 90: Troubleshooting

    18 Troubleshooting SMA Solar Technology AG 18 Troubleshooting 18.1 LED States 18.1.1 Operation LEDs Assignment of the Status LED ( The status LED can display the following statuses: • Status of the Cluster Controller • Status of the connected inverters • Status of the system communication •...
  • Page 91 Status ( glowing yellow At least one device has the status Warning. Corrective measures: • Check the Cluster Controller event log (see Section 9.1, page 51). • Refer to the device documentation. Communication with at least one device is dis- turbed. There may be a disturbance in the device.
  • Page 92 The active power limitation is active and the de- fault value is 0%. At least one device has the status Error. Corrective measures: • Check the Cluster Controller event log (see Section 9.1, page 51). • Refer to the device documentation. glowing red Communication with all devices is disturbed.
  • Page 93 The SD memory card in the Cluster Controller may Status ( be defective. Corrective measures: • Check the Cluster Controller event log (see Section 9.1, page 51). • If the SD memory card is defective, contact the Service (see Section 20, page 111). flashing red The Cluster Controller could not start correctly.
  • Page 94 18 Troubleshooting SMA Solar Technology AG Status Cause and corrective measure The Cluster Controller is starting and no informa- Data carrier status ( tion is yet available for data export or for the USB data carrier. Corrective measures: • Wait until the Cluster Controller has completed the start process and is ready for operation.

  • Page 95: Network Port Leds

    SMA Solar Technology AG 18 Troubleshooting 18.1.2 Network Port LEDs Status Cause and corrective measure Link/activity No network connection established. (green) The Cluster Controller is not connected to the voltage sup- ply. Corrective measures: • Connect the Cluster Controller to the voltage supply (see the Cluster Controller installation manual).

  • Page 96: Errors In The Cluster Controller Or The Connected Devices

    18 Troubleshooting SMA Solar Technology AG 18.2 Errors in the Cluster Controller or the Connected Devices General information Problem Cause and corrective measure The Cluster Controller does not start. The Cluster Controller is not connected to the voltage sup- The LEDs and the display are off.
  • Page 97 SMA Solar Technology AG 18 Troubleshooting Problem Cause and corrective measure An incorrect total number of con- Communication with at least one inverter is disturbed. nected inverters is shown on the user Either the Cluster Controller has not yet registered with interface or the display.
  • Page 98 18 Troubleshooting SMA Solar Technology AG Problem Cause and corrective measure No measured values for the con- The temperature sensor is not correctly connected. nected temperature sensor are shown Corrective measures: on the display. • Ensure that the temperature sensor is correctly connected (see the Cluster Controller installation...
  • Page 99 SMA Solar Technology AG 18 Troubleshooting Problem Cause and corrective measure The login page does not open. The Cluster Controller is not connected to the voltage sup- ply. Corrective measures: • Ensure that the three-pole plug for the voltage supply is connected to terminal X1 of the Cluster Controller.
  • Page 100 18 Troubleshooting SMA Solar Technology AG Problem Cause and corrective measure The login page does not open. There is a problem in the LAN. Corrective measures: • Ensure that the network cables are correctly connected to the Cluster Controller (see the Cluster Controller installation manual).
  • Page 101 Section 20, page 111). At least one device has the status There may be a disturbance in the device. Warning or Error. Corrective measures: • Check the Cluster Controller event log (see Section 9.1, page 51). • Refer to the device documentation. User Manual ClusterController-BA-en-15...
  • Page 102 Communication with at least one de- There may be a disturbance in the device. vice is disturbed. Corrective measures: • Check the Cluster Controller event log (see Section 9.1, page 51). • Refer to the device documentation. The Cluster Controller may not be connected to the de- vice.
  • Page 103 SMA Solar Technology AG 18 Troubleshooting USB and Update Problem Cause and corrective measure The update via the USB data carrier There are no update files on the USB data carrier or the does not start. update files on the USB data carrier are not located in the UPDATE directory.
  • Page 104 18 Troubleshooting SMA Solar Technology AG Problem Cause and corrective measure No inverters or not all inverters report Due to missing DC input voltage to the inverters, an up- back with the version number of the date file has been sent and saved in the inverter but has sent update file.
  • Page 105 SMA Solar Technology AG 18 Troubleshooting External FTP Server Problem Cause and corrective measure The Cluster Controller does not An error has occurred in the FTP server. send any data to the external FTP Corrective measures: server. • Make sure that there is enough storage space available on the FTP server.
  • Page 106 18 Troubleshooting SMA Solar Technology AG Modbus Problem Cause and corrective measure The Cluster Controller cannot be ac- The required Modbus server is not activated. cessed by the Modbus client. Corrective measures: • Activate the required Modbus server (see Section 12.1, page 60).
  • Page 107 SMA Solar Technology AG 18 Troubleshooting Sunny Portal Problem Cause and corrective measure The registration of the Cluster Con- Sunny Portal cannot currently be accessed due to mainte- troller in Sunny Portal failed. nance. Corrective measures: • Call up www.SunnyPortal.com and check for any messages regarding maintenance.

  • Page 108: Restarting The Cluster Controller Via The User Interface

    18 Troubleshooting SMA Solar Technology AG Problem Cause and corrective measure The Cluster Controller does not send The data transmission is incorrectly configured. any data to Sunny Portal. Corrective measures: • If the Cluster Controller is not yet registered in Sunny Portal, register the Cluster Controller in Sunny Portal (see Section 11.1, page 56).

  • Page 109: Resetting The Cluster Controller

    SMA Solar Technology AG 18 Troubleshooting 18.4 Resetting the Cluster Controller You can reset the Cluster Controller via the keypad. Procedure: 1. Call up the display view Settings. To do this, simultaneously press and hold the [OK] and [ ESC] buttons on the keypad for two seconds.

  • Page 110: Accessories

    USB flash drive with storage capacity of USB-FLASHDRV8GB 8 GB * Not available in all countries. For information on whether an accessory is available in your country, visit the website of your country's SMA subsidiary at www.SMA-Solar.com or contact your distributor. ClusterController-BA-en-15 User Manual...

  • Page 111: Contact

    SMA Solar Technology AG 20 Contact 20 Contact If you have technical problems with our products, please contact the SMA Service Line. We need the following information in order to provide you with the necessary assistance: • Cluster Controller: – Serial number – Firmware version •...
  • Page 112 +971 2 234-6177 +91 22 61713888 SMA Solar (Thailand) Co., Ltd. 대한민국 SMA Technology Korea Co., Ltd. 서울 +66 2 670 6999 +82-2-520-2666 South Africa SMA Solar Technology South Argentina SMA South America SPA Africa Pty Ltd. Brasil Santiago Cape Town Chile +562 2820 2101 08600SUNNY (78669) Perú...
  • Page 114 SMA Solar Technology www.SMA-Solar.com...

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