Kettler KN170 PD Series Translation Of Original Operating Instructions page 247

Code Description
Display Software Error 1
2A-xx
2B-xx Display Authenti-
cation Error
2C-xx Display Peripheral
Error
2D-xx Display Identification
Error
2E-01 Display overheated
Display brightness is
reduced
48-xx Motor Communication
Error
49-07 Motor Unit Error
Battery not ready
Table 63: List of display screen error messages
MY24K12 - 13_1.0_01.02.2024
Method of resolution
Restart system.
2 Switch off system.
3 Remove display from
mount, check contacts
and clean if necessary.
4 Re-insert display and
start system.
5
Contact your specialist
dealer if the problem
persists.
1
Restart system.
2 Switch off system.
3 Remove display from
mount, check contacts
and clean if necessary.
4
Re-insert display and
start system.
5
Contact your specialist
dealer if the problem
persists.
1
Start system.
2 Contact your specialist
dealer if the problem
persists.
1
Restart system.
2 Switch off system.
3 Remove display from
mount, check contacts
and clean if necessary.
4 Re-insert display and
start system.
5 Contact your specialist
dealer if the problem
persists.
1
Ride bike to cool down
display
2 Protect display against
sunlight
1
Check plug contacts on
the battery and pedelec;
clean if necessary.
2 Start system.
3 Contact your specialist
dealer if the problem
persists.
1 Switch off system.
2 Remove battery from
mount, check contacts
and clean if necessary.
3 Re-insert battery.
4 Start system.
5 Contact your specialist
dealer if the problem
persists.
Troubleshooting, fault clearance and repair
Code Description
49-09, Motor Unit Error
49-0A
49-0B Motor Unit Error
Change in sprocket
detected
49-0C Motor Unit Error
Tampering Detected
49-0D Motor Unit Error
49-xx Motor Unit Error
4A-xx Motor Overheat
4B-xx Motor Speed Sensor
Error
4B-02 Motor Speed Sensor
Manipulation
4C-01 Motor Torque Sensor
Error
Table 63: List of display screen error messages
Method of resolution
1
Check if one or both
trigger buttons are being
held down. If so, release
buttons.
2 Start system.
3 Contact your specialist
dealer if the problem
persists.
1
Restart system.
2 Contact your specialist
dealer if the problem
persists.
1 Restart system.
2 Contact your specialist
dealer if the problem
persists.
1 Restart system.
2 Check lighting cables
and lights for short
circuit. Check lamp fitted
is compatible with the
pedelec and replace if
necessary.
3 Contact your specialist
dealer if the problem
persists.
1 Restart system.
2 Contact your specialist
dealer if the problem
persists.
1 Switch off system.
2 Allow motor to cool and
clean motor ventilation
slots if necessary.
3 Switch on system.
4 Contact your specialist
dealer if the problem
persists.
1 Start system.
2 Contact your specialist
dealer if the problem
persists.
1 Start system.
2
Check that the magnet
and speed sensor are
correctly positioned.
3
Contact your specialist
dealer if the problem
persists.
1 Start system.
2
Contact your specialist
dealer if the problem
persists.
247