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RGBlink Q16pro Gen2 User Manual

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Q16pro Gen2
User Manual
Article NO: RGB-RD-UM-Q16pro E006
Version NO: V1.6

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Summary of Contents for RGBlink Q16pro Gen2

  • Page 1 Q16pro Gen2 User Manual Article NO: RGB-RD-UM-Q16pro E006 Version NO: V1.6...

  • Page 2: Table Of Contents

    Chapter 3 Use Your Product ............................. 24 3.1 CPX Controls Q16pro ...........................24 3.1.1 CPX Front Panel ..........................24 3.1.2 CPX Rear Panel ........................... 26 3.1.3 Connect CPX and Q16pro Gen2 ....................26 3.1.4 Use Function Keys ..........................28 Q16pro Gen2 User Manual...
  • Page 3 4.2.1 Input Modules ............................ 70 4.2.2 Output Modules ..........................70 4.2.3 Others ..............................70 Chapter 5 Support ................................72 5.1 Contact Us ............................... 72 Chapter 6 Appendix ..............................73 6.1 Terms & Definitions ............................73 6.2 Revision History ............................. 79 Q16pro Gen2 User Manual...

  • Page 4: Declarations

    The period of guarantee begins on the date of transfer of risks, in the case of special systems and software on the date of commissioning, at latest 30 days after the transfer of risks. In the event of justified notice of compliant, RGBlink can repair the fault or provide a replacement at its own Q16pro Gen2...

  • Page 5: Operators Safety Summary

    RGBlink. If the purchaser or a third party carries out modifications or repairs on goods delivered by RGBlink, or if the goods are handled incorrectly, in particular if the systems are commissioned operated incorrectly or if, after the transfer of risks, the goods are subject to influences not agreed upon in the contract, all guarantee claims of the purchaser will be rendered invalid.

  • Page 6: Installation Safety Summary

    Refer fuse replacement to qualified service personnel. Do Not Operate in Explosive Atmospheres To avoid explosion, do not operate this product in an explosive atmosphere. Installation Safety Summary Safety Precautions For all product installation procedures, please observe the following important safety and Q16pro Gen2 User Manual...
  • Page 7 If there is damage, notify the shipping carrier immediately for all claims adjustments. Site Preparation The environment in which you install your product should be clean, properly lit, free from static, and have adequate power, ventilation, and space for all components. Q16pro Gen2 User Manual...

  • Page 8: Chapter 1 Your Product

    1 x Network Cable 1 x HDMI Cable 1 x Power Cable 1 x DB9 to RJ11 1 x DB9 to USB 1 x DVI Cable Cable Cable 1 x Anti-static Bag 1 x HDMI to DVI Cable Q16pro Gen2 User Manual...

  • Page 9: Product Overview

    1.2 Product Overview Q16pro Gen2 adopts a high-performance video image processing system with a pure hardware wire-speed processing architecture, which is suitable for education and scientific research, government announcements, information publishing, administrative management, military command, exhibitions, security monitoring, commercial sales and other industries.

  • Page 10: Key Features

    ● Multi-window monitoring for inputs ● i signal output supported ● LOGO overlay ● Seamless switch between signals and scenes ● Dual power module backup 1.4 Front Panel Q16pro Gen2 1U Rack Mount Ears Rack Mount Ears LCD Panel Knob Power Button...
  • Page 11 ● L1-L8：1) Layer selection buttons; 2) L1 and L5 as 5, 0 digital button Handles For carrying device. Rack Mount Ears Use with the load-bearing screws to fix device on the rack. Q16pro Gen2 2U LCD Touch Screen Rack Mount Ears Rack Mount Ears Power Button...
  • Page 12 Menu includes: Device, Settings,Load, Upgrade, Language and Version. 1.4.1.1 Device Click [Device], the LCD screen will show the rear panel of Q16pro Gen2. Green indicates there is a signal plug in. Grey indicates no signal for this port. 1.4.1.2 Settings Click [Settings] to enter the page, which includes Communication Settings, Fan Control, Factory Reset.
  • Page 13 IP address, subnet mask and gateway. Then click [Save] on the right corner to save parameters. Serial Communication: COM Port: default COM port. If connected, it will show “Connection”. Baud Rate: default data: 115200 Data Bits: 8 Stop Bits: 1 Parity: None Fan Control Q16pro Gen2 User Manual...
  • Page 14 EDID. You can also choose to Reset both EDID and IP if necessary. After clicking [Confirm], the LCD screen will prompt "Resetting, please do not power off" during the process; After reset is completed, the screen will display "Reset completed, please restart Q16pro Gen2 User Manual...
  • Page 15 Bank: 16 banks in each page. Yellow background: current bank; Green background: with parameter saved; Grey background: empty bank When the user selects the desired bank, the interface will pop up "Do you want to Load Bank X", shown as below. Click [Confirm] to do the selection. Q16pro Gen2 User Manual...
  • Page 16 If the user has inserted the USB disk, the interface will pop up a prompt for device upgrade. If the user selects "Confirm", the interface will start upgrading and show the progress bar. After upgrade is completed, the interface will pop up a prompt to restart the device. Click Q16pro Gen2 User Manual...
  • Page 17 1.4.1.5 Chinese/English Click [Chinese/English] for language switching. Chinese and English are available. 1.4.1.6 Version Click [Version] for overview of version info. The version of communication board, input boards and output boards will be shown in this interface. Q16pro Gen2 User Manual...

  • Page 18: Rear Panel

    1.5 Rear Panel Q16pro Gen2 1U Output Slots Interface Protector Interface Protector Input Slots Power Socket Communication Module Q16pro Gen2 2U Interface Protector Input Slots Output Slots Input Slot Interface Protector Power Socket Communication Slot Ground Screw Q16pro Gen2 4U...
  • Page 19 IEC power socket (1 * standard & 1* backup) Interface Protector Used to pull out device, fix cables and protect interfaces from collision Increase the safety and reliability, and avoid accidents such as fire and Ground Screw explosion caused by static electricity. Q16pro Gen2 User Manual...

  • Page 20: Dimension

    1.6 Dimension Q16pro Gen2 1U Dimension of Q16pro Gen2 1U: 490mm x 363.2mm x 55mm Q16pro Gen2 2U Dimension of Q16pro Gen2 2U: 483mm x 377mm x 89mm Q16pro Gen2 User Manual...
  • Page 21 Q16pro Gen2 4U Dimension of Q16pro 4U: 483mm x 376mm x 178mm Q16pro Gen2 8U Dimension of Q16pro 8U: 488mm x 370mm x 355.6mm Q16pro Gen2 User Manual...
  • Page 22 Module Dimension of module: 202mm x 190.8mm x 20mm Q16pro Gen2 User Manual...

  • Page 23: Chapter 2 Install Your Product

    Chapter 2 Install Your Product 2.1 Plug in Power This chapter takes Q16pro Gen2 4U as the example. Other models are also applicable to operations in this chapter. Connect power and Q16pro Gen2 4U with standard AC Power Cord. 2.2 Connect Signal Source and Control Computer Q16pro Gen2 4U supports HDMI，...

  • Page 24: Turn On Your Product

    Method 2: Router Connection: Connect control computer and Q16pro Gen2 4U with Router as shown in the figure above. It supports simultaneous online operation by multiple users. 2.3 Turn on Your Product After connection, slightly press the power button in the front panel to turn on Q16pro Gen2 4U. Q16pro Gen2 User Manual...

  • Page 25: Chapter 3 Use Your Product

    1.Push to save presets in Scene Switch Mode. 2.Used as direction key "Up" in menu interface. 1.Push ENTER button to trigger Switch Mode in standby mode; In Switch Mode, press OUT 1-16 to select a group of synchronized output ports and Q16pro Gen2 User Manual...
  • Page 26 ON. Users can press other output buttons for matrix switch. 3.Non-initial state ( matrix has been switched): One input has been selected, and the corresponding output button light is ON. Users can press other output buttons for matrix switch. Q16pro Gen2 User Manual...

  • Page 27: Cpx Rear Panel

    0. 3.1.2 CPX Rear Panel Description DV 12V power socket RS 232 port Connect two Q16pro devices to the same switch, and CPX can control two devices simultaneously. 3.1.3 Connect CPX and Q16pro Gen2 Q16pro Gen2 User Manual...
  • Page 28 Please connect the input signals, such as camera, computer or other device, to the input port of the Q16pro Gen2 via correct cable; Please connect the output port to monitor via correct cable. After successful connection, power on Q16pro Gen2 and CPX. (Use the standard 12V power adapter to connect CPX and power socket in order to boot up CPX.)

  • Page 29: Use Function Keys

    The default IP Address of CPX is 192.168.0.200 and Q16pro Gen2 is 192.168.0.100. 1. If IP address of Q16pro Gen2 and CPX have not been modified before, that is, the IP of CPX and Q16pro Gen2 are in the same LAN, you can directly connect CPX and Q16pro Gen2 via a network cable.
  • Page 30 Step 1: Press [IN 1] and CPX auto detects the matching relationship set before. That is, lights of [IN 1] and [OUT 5] will be ON after number [IN 1] is pressed because Input signal 1 has been used in Q16pro Gen2 User Manual...
  • Page 31 In OSD Mode, users can use numeric key [IN 1-16] to load OSD 1 to output ports 1-16; and [OUT 1-16]to load OSD 2 to output ports 1-16. Press [SAVE] key and CPX will automatically detect the relationship between OSD and corresponding output ports. Q16pro Gen2 User Manual...
  • Page 32 Assume that in the initial state, output 1, output 3 and output 5 have been selected. Therefore, lights of [OUT 1], [OUT 3] and [OUT 5] are on if [ ENTER] key is pressed, as shown in figure below. Q16pro Gen2 User Manual...
  • Page 33 8 after been removed from the output group. ) Step 3: Press [IN 1] to output input signal 1 to the set synchronous output group. Light of [IN 1] will be ON. Q16pro Gen2 User Manual...
  • Page 34 Example 1：The initial status is that no scene has been used before . If you want to enter to scene 1, the following steps can be followed. Step 1: Press [LOAD ] to enter non-saved scene mode, and the light will be on. Step 2: Press [OUT 1] to load Scene 1. Q16pro Gen2 User Manual...

  • Page 35: Use Main Menu

    Under menu operation, [ TAKE ], [ SAVE], [ LOAD] and [ ALL ] are used as Direction Keys, which indicate Up, Down, Left and Right respectively; and [ Enter ] is used as Confirm Key. Q16pro Gen2 User Manual...
  • Page 36 3.1.5.1 Search Press MENU to enter main menu interface, choose [ Search ] to enter the following interface. Select Device: Choose device to be controlled, such as Q16pro Gen2. Network Communications Network Communications: User can perform operations like IP check or IP modification of CPX in this interface.
  • Page 37 Page 1 by default.For example, If you need to switch Scene 1 on Page 2, please do as follows: [LOAD]-[IN 2]-[OUT 1]. 3.1.5.3 OSD Press MENU to enter main menu interface, choose [ OSD ] to enter the sub-menu. Q16pro Gen2 User Manual...
  • Page 38 English Chinese are available. If you choose English, just select English and then press [ENTER] key to confirm, the user interface will automatically switch to from Chinese to English. 3.1.5.5 Reset Press MENU to enter main menu interface, choose [ Reset ] to restore the device configuration to Q16pro Gen2 User Manual...
  • Page 39 Notice： All parameters will be restored to default parameters, which include but not limited to device IP, EDID, preset scenes, etc. 3.1.5.6 Admin Press MENU to enter main menu interface, choose [ Admin ] to set output resolution and preview mode. Q16pro Gen2 User Manual...
  • Page 40 1680 × 1050@60, 1920 × 1080@60, 1920 × 1080@30, 1920 × 1080@50, 1920 × 1080@50i, 1920 × 1080@60i Communication Preview Mode: ONLY Preview Input Mode is supported. 4x4, 3x3, 2x2, 2+8, 2+4 layouts for you to choose from. Q16pro Gen2 User Manual...

  • Page 41: Xpose 2.0 Installation

    3.2 XPOSE 2.0 Installation Note：The following XPOSE operation takes Q16pro Gen2 4U as an example, and other models operate the same except for the difference of interface. Environment Requirements: Window Processor: 1 GHz or above 32 bit or 64 bit processor...
  • Page 42 2. Click “Next”to install. 3. Click “Browse...” to select the XPOSE software install location. Click “Install”. 4. During installation, it will pop up the window of Install Shield Wizard for Virtual Com port. Q16pro Gen2 User Manual...
  • Page 43 5. Click “Next”. 6. Then click “Install", as shown in the figure. Q16pro Gen2 User Manual...

  • Page 44: Xpose 2.0 Operation

    8. Click “Finish” and is ready to run the XPOSE software. 3.3 XPOSE 2.0 Operation 3.3.1 Login in XPOSE Double click icon to enter the log on interface shown in the right: Q16pro Gen2 User Manual...

  • Page 45: System Setting

    Find Device: New version of XPOSE 2.0 is blank default in Find Device. Users are supposed to choose the device needed in Find Device. System Info: Check current software version and choose system language you need. Q16pro Gen2 User Manual...
  • Page 46 Clear all: is to remove all already set short cut keys. Users can also Save The Keyboard Setting As Script. Scrip Set File Path: Save the current Keyboard Settings in the script to the local path. File Name: script file name Load Script: Load/Delete Q16pro Gen2 User Manual...
  • Page 47 On Status for operation. For operating device for the first time, or device upgrade, or factory reset, XPOSE defaults to log in as Administrator with name defaults to Admin, and PWD defaults to admin. is displayed in Chosen Devices. Q16pro Gen2 User Manual...
  • Page 48 Edit: Edit user name and password built. Delete: Delete user name and password built. Authorization Set: Functions on XPOSE 2.0 on this computer that the users are allowed to operate. Click the green block to remove the function not to be permitted. Q16pro Gen2 User Manual...

  • Page 49: Output|Input|Overview

    2. Interface Color Description: 1) Green: normal signal; 2) Yellow: abnormal signal; White: no signal. (Due to hardware limitation, SDI output interface always displays white where there is or isn’t a signal.) Q16pro Gen2 User Manual...
  • Page 50 Module Format Range: is to set the resolution of all output ports of the selected module to be the same. The resolution of other modules can be set to different resolutions. Resolutions can be chosen as shown in the right figure. Q16pro Gen2 User Manual...
  • Page 51 Apply Global: to set brightness of all output modules to be the same. Output Protocol Board: Current Board/All Board. Type: DVI/HDMI. Bits: Fixed value 8 bits if type is DVI; 8 bits/10 bits/12 bits optional if type is HDMI. Q16pro Gen2 User Manual...
  • Page 52 OSD: Q16pro Gen2 output modules which support OSD are shown below: (Please Turn ON Status before setting) ●Quad HDMI 1.3 Output Module ●Quad 3G SDI Output Module ●Quad DVI Output Module ●Dual HDMI 2.0 Output Module ●Single IP Output Module (preliminary) ●Dual HDMI 1.3 Output Module with Dante (preliminary)
  • Page 53 Dante Q16pro Gen2 supports Quad Input & Quad Output Analog Audio Module, which should be inserted into slots supporting both input&output module. The user can select audio mode and configure audio channel here. Output Port: current port. Basic Parameters Select Mode：4x4 or 16x16.
  • Page 54 Order Codes please refer to 4.2.1 Input Modules Communication Board with PVW When there is communication Board with PVW input module installed on Q16pro Gen2, you can click HDMI port for following operations. Frame Status: Turn on status to set frame color.
  • Page 55 MCU version. Support auto/manual setting. Show IP Address, Netmask, Gateway. Fan Control Support auto/manual setting. Fan Speed: 0-100 Notice: To avoid insufficient heat dissipation, the recommended manual fan speed is not less than 30. Q16pro Gen2 User Manual...

  • Page 56: Display Management

    Display System is for users to set layout of outputs. Click first and then to enter the interface. Container Container here means the Display Area, for example it could be a formed LED screen or an array of LCDs. Q16pro Gen2 User Manual...
  • Page 57 Q16pro Gen2 defaults to Matrix Mode; Matrix Mode: No need of recreating a container after changing resolution. Split Mode: No container is reserved after change of resolution. Need of recreating a container. Q16pro Gen2 User Manual...
  • Page 58 Left-mouse click the output and drag it to the display of the set container. Replacement： Drag and drop the output into the corresponding display. The output being replaced will turn from gray to white in the list. Q16pro Gen2 User Manual...

  • Page 59: Layer Management

    Display System Q16pro Gen2 allows users to edit the name of the Display Area that has been created just click the 3.3.5 Layer Management Layer Management is designed to manage the layer of each monitor. Click this icon to enter the...
  • Page 60 , users can rename the input signal and then click to confirm. Layer Layer number: The number in the red rectangle on the right figure represents the number of layers that can be placed at the output. Q16pro Gen2 User Manual...
  • Page 61 4. Layer Set: set layer layout Users can drag and drop the source from the Signal List. After setting, click <Set> to confirm and the layout will be shown on the interface as shown in the right figure. Q16pro Gen2 User Manual...
  • Page 62 Note: H.265 is the master switch. If the user turns on H.264 first, it cannot be set successfully. Layer Movement Moving the mouse to drag the layer. Layer Remove Click the cross on the top right of the layer to remove the layer if needed. Q16pro Gen2 User Manual...

  • Page 63: Preset Management

    Note: One signal occupies one layer (4K signal occupies four layers), signal can be dragged into container repeatedly. 3.3.6 Preset Management Preset Management is designed to switch bank (scene setting done in last step). Preset Management Mode: 1. Manual Mode 2. Schedule Mode Q16pro Gen2 User Manual...
  • Page 64 Script Click<Script>, fill in the file name and click “Save” , the file can be seen in the <Load Script> Click “Load” to load the file into XPOSE. Click “Delete” to delete saved script. Q16pro Gen2 User Manual...
  • Page 65 Steps are as follows： 1、Turn on “Schedule Mode” 2、Choose “Times Loop” in Loop Mode 3、Choose the BANK 4、Fill in the “Duration” 5、Click “OK” Users can click to edit and to delete. After settings done, turn on “Loop Switch”. Q16pro Gen2 User Manual...

  • Page 66: Xtool Installation

    “English”, and click “OK” to confirm. 2. Click “Next”to install. 3. Click “Browse...” to select the XTOOL software install location. Click “Install”. 4. During installation, it will pop up the window of Install Shield Wizard for Virtual Com port. Click “Next”. Q16pro Gen2 User Manual...
  • Page 67 5. Then click“Install", as shown in the figure. 6. Click “Finish”, as shown in the figure. 7. Click “Finish”and run the XTOOL software. Q16pro Gen2 User Manual...

  • Page 68: Xtool Operation

    1. Firmware ZIP upgrade package：XTOOL (V1.0.2.42 or higher) -packaged in the ZIP (Go to RGBlink website to download：https://rgblink-web.azurewebsites.net/xpose_software.aspx) 2. Firmware ZIP upgrade package：Q16pro BIN File-packaged in the ZIP (Go to RGBlink website to download： https://rgblink-web.azurewebsites.net/productsinfo.aspx?id=251) Power on the device and connect PC and device by Serial Cable. 3. Upgrade Description：...
  • Page 69 4. Click “All”, XTOOL will compare the version number and the subroutine version number of the package automatically. Only the items with different version number will be chosen for upgrade. 5. Click "Upgrade", and a dialog box reading "Do you want to upgrade the firmware?" will pop up. Q16pro Gen2 User Manual...
  • Page 70 Click "Confirm" to upgrade： 6. Check the upgrade progress by scroll bar. 7. After the upgrade is completed, the“New Version Upgraded!”dialog box will pop up. Click “Confirm“ and then reboot the device. Q16pro Gen2 User Manual...

  • Page 71: Chapter 4 Order Code

    Chapter 4 Order Code 4.1 Product Code 710-1002-10-0 Q16pro Gen2 1U (preliminary) 710-1002-06-1 Q16pro Gen2 2U (Communication Module with PVW Included) 710-1002-01-0 Q16pro Gen2 4U (Communication Module with PVW Included) 710-1002-07-1 Q16pro Gen2 8U (Communication Module with PVW Included) 4.2 Module Code 4.2.1 Input Modules...

  • Page 72: Others

    4.2.3 Others 790-1002-22-0 Q Series Communication Module with PVW 950-1004-01-0 Q Series 300W Redundant Power Module Q16pro Gen2 User Manual...

  • Page 73: Chapter 5 Support

    Chapter 5 Support 5.1 Contact Us Q16pro Gen2 User Manual...

  • Page 74: Chapter 6 Appendix

    Technology for transmitting large-volume 8K signals over a single cable. a signal interface called the ultra high definition signal/data interface (U-SDI) for transmitting 4K and 8K signals using a single optical cable. The interface was standardized as the SMPTE ST 2036-4. Q16pro Gen2 User Manual...
  • Page 75 DSC. ● Multi-mode Fiber: Fibers that support many propagation paths or transverse modes are called multi-mode fibers, generally have a wider core diameter and are used for short-distance communication links and for Q16pro Gen2 User Manual...
  • Page 76 ● USB 3.2: Super Speed USB with 3 varieties of 3.2 Gen 1(original name USB 3.0), 3.2Gen 2(original name USB 3.1), 3.2 Gen 2x2 (original name USB 3.2) with speed up to 5Gbps,10Gbps,20Gbps respectively. USB version and connectors figure: Type Type B Mini Mini Micro- Micro Type C Q16pro Gen2 User Manual...
  • Page 77 IP based networks. The more recent Dante AV specification includes support for digital video. ●NDI: Network Device interface (NDI) is a software standard developed by NewTek to enable video-compatible products to communicate, deliver, and receive broadcast quality video in a high quality, low latency manner that is Q16pro Gen2 User Manual...
  • Page 78 ●OSC: The principle of Open Sound Control (OSC) protocol is for networking sound synthesizers, computers, and multimedia devices for musical performance or show control. As with XML and JSON, the OSC protocol allows sharing data. OSC is transported via UDP packets between devices connected on an Ethernet. Q16pro Gen2 User Manual...
  • Page 79 ● Scaling: A conversion of a video or computer graphic signal from a starting resolution to a new resolution. Scaling from one resolution to another is typically done to optimize the signal for input to an image processor, Q16pro Gen2 User Manual...

  • Page 80: Revision History

    Add Dante configuration on XPOSE Aster All information herein is Xiamen RGBlink Science & Technology Co Ltd. excepting noted. is a registered trademark of Xiamen RGBlink Science & Technology Co Ltd.While all efforts are made for accuracy at time of printing, we reserve the right to alter otherwise make change without notice.

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