Copy And Scan Problems - Xerox WorkCentre 6400SFS User Manual

Troubleshooting

Copy and Scan Problems

When the copy or scan quality is poor, select the closest symptom from the following table to correct
the problem.
If the copy quality does not improve after carrying out the appropriate action, contact Xerox Customer
Support or your reseller.
Symptom
Lines or streaks only present in copies made from the
document feeder
Spots present in copies taken from the document
glass
The reverse side of the original is showing on the
copy or scan
Image is too light or dark
Colors are off
214 WorkCentre 6400 Multifunction Printer
User Guide
Solutions
There is debris on the document glass. When
scanning, the paper from the document feeder
passes over the debris creating lines or streaks. Clean
all glass surfaces with a lint free cloth.
There is debris on the document glass. When
scanning, the debris creates a spot on the image.
Clean all glass surfaces with a lint free cloth.
Copy: Enable Automatically Suppressing Background
Variations.
Scan: Use the Advanced Settings Tab to enable
Automatically Suppressing Background Variations.
Copy: Use the Image Quality settings on the Copy
menu.
Scan: Use the Advanced Settings Tab.
Copy: Use the Image Quality settings on the Copy
menu.
Scan: Use the Advanced Settings Tab.