Paper Jam Entry Flow Chart - Xerox 5750 Service Manual

Paper Jam Entry Flow Chart

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The paper trays and
NO
Call for service
assemblies slide out
and in without binding
YES
Open the front doors and
pull out the Transfer Belt
Module. Clear the paper
NO
path of any jams and in-
spect the Transfer Belt.
The Transfer Belt is out of
alignment.
YES
Go to the Status Code
Entry Table/ (08-900 code)
Perform the Transfer
Belt Walk Adj.
5750 DocuCare Service Manual
Close all of the doors.
Select Trays 1, 2, and 3
Switch on the power.
while observing the display
NO
The paper jam message
screen. All three trays can
is displayed immediately be selected without a tray
at power on.
fault being indicated.
YES
Verify that paper is loaded
into all of the paper trays.
Select Trays 1, 2, and 3
while observing the screen.
The presence of paper in
each tray is being detected.
While observing the Touch
Screen, select each of the
paper trays and individually
open and close each paper
tray. The position of the paper
trays, open or closed, is being
detected correctly.
Check the size of the paper loaded
into the trays and compare it to the
size indicated on the Touch Screen.
The paper size is correctly detected.
NO
YES
Call for service
NO
YES
Call for service
NO
YES
Call for service
NO
YES
Call for service
A
5/98
2-5
A
Make several copies
NO
to try to duplicate the
paper jam. A paper
jam occurs.
YES
Enter diagnostics. Select
History Files and Jam
counter. Scroll through the
counter and determine
which jams have occurred
most frequently. Refer to
the appropriate jam code
in the Status Code Entry
Table.
Press and hold the Stop
button on the Control
Panel. Record the jam
code. Refer to the appro-
priate paper jam code in
the Status Code Entry
Table.
Fault Code Procedures