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Xerox 5750 Service Manual page 36

Docucare service manual fault code procedures
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Status
Code
11-381
The control logic sensed a failure of the Sorter Bin drive motor.
Initial action:
Check for obstructions in the sorter bins.
Check the Sorter Drive Motor Belt for damage and proper tension.
If the problem still exists:
Place a service call.
Sorter
Use this RAP to troubleshoot when there is a customer message instructing the operator to close the sorter top
cover or to push the sorter into place.
Interlock
Initial action:
RAP
Ensure that the sorter is properly mated with the machine.
Ensure that the top cover is closed and the interlock is being actuated.
If the problem still exists:
Place a service call.
Fault Code Procedures
Description/Direction
5/98
2-36
5750 DocuCare Service Manual

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