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If a monitoring user sets the DND state on their phone, the phone ignores incoming call pop-ups
and alerting ringtones from the monitored users.
Customizing Presence or BLF incoming call indication
About this task
You can customize the incoming call indicators to all your monitored users.
Before you begin
Ensure the system administrator enables the feature.
Procedure
1. Press
2. Scroll to Settings, and press Select.
3. Scroll to Phone, and press Select.
4. Scroll to Alerting on calls, and press Select.
5. Scroll to Busy lamp field, and press Select.
6. Scroll to Incoming call indication, and press one of the following:
• None: To set the BLF pick up indication to none.
• Audible: To set the BLF pick up indication as an audible ringtone only.
• Visual: To set the BLF pick up indication to visual.
When the monitored phone receives an incoming call, you can view the incoming call
details on a pop-up screen similar to the primary line incoming call.
• Both: To set the BLF pick up indication to both audible and visual.
When the monitored phone receives an incoming call, you can view the incoming caller
ID, and the station the call is ringing on a pop-up screen.
• Default: To set the BLF pick up indication, selected by your system administrator.
Regardless of the above settings, the monitoring phone's line key displays the monitored
user's state icons and LED visual indicators.
7. Press Save.
Customizing Presence or BLF parked call indication
About this task
Use this procedure to customize the various indicators when a call is parked at the monitored
user's extension number. This setting applies to all your monitored users.
Procedure
1. Press Main menu:
January 2024
Main menu.
.
Using Avaya J139 SIP IP Phone in Avaya Cloud Office
Comments on this document? infodev@avaya.com
Presence
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